Lead technical training and customer enablement for Shield AI's Hivemind autonomy software. Develop training materials, deliver in-person instruction, and support customer engineers in building autonomy applications. Requires 7+ years experience and strong C++/Python skills.

Guides enterprise customers through AI agent deployments, adoption, and value realization while influencing product improvements. Requires 4+ years in customer-facing B2B SaaS, strong technical and communication skills, and professional fluency in English and German.

Leads the strategy and architecture for scalable customer onboarding, adoption, engagement, community, and advocacy programs at a B2B SaaS company. The role requires 8–10+ years of customer-facing program experience, strong lifecycle and behavioral engagement expertise, and the ability to build data-driven systems from scratch.

Leads Clay’s Enterprise Growth Strategy team, coaching customer success professionals and owning strategic enterprise relationships. The role focuses on expansion, retention, customer health, scalable playbooks, and cross-functional collaboration in a B2B SaaS environment.

Lead end-to-end deployments of AI agents for healthcare clients, owning relationships and driving ROI. Requires 2+ years in customer success, consulting, or similar client-facing roles with strong analytical and communication skills.

Lead end-to-end deployments of AI denial management solutions, owning customer relationships, building executive deliverables, and driving ROI outcomes for healthcare clients. Requires 2+ years client-facing experience and strong analytical and communication skills.

Strategic Customer Success Manager role owning account outcomes for a TPM SaaS platform serving CPG brands. Requires 5+ years in trade promotion management with strong critical thinking and communication skills to drive adoption and customer value.

Manage customer onboarding, training, and support for AI-powered agricultural robotics systems across farms in Mexico, Latin America, California, and Washington.

Lead and scale post-sale customer experience at an AI manufacturing platform. Own strategic enterprise accounts while building a high-performing CS team and defining CS processes.

Lead a team of 5 CSMs managing Checkr's largest strategic accounts. Drive retention, expansion, and executive relationships while mentoring the team and collaborating cross-functionally.

Own end-to-end customer onboarding from contract to graduation for an AI-native payroll platform. Drive activation KPIs (time to first payroll, 90%+ graduation rate) while managing tiered implementations across startups to 200+ employee companies.

Own end-to-end onboarding for new customers at an AI voice agent startup serving trades businesses. Customize AI workflows, train users, and drive early adoption success.

Own technical onboarding, complex integrations, and long-term success for Orb's largest enterprise accounts. Act as the primary technical contact for billing architecture, ERP/CRM integrations, and post-go-live escalations.

Strategic Customer Success Manager responsible for managing high-value global enterprise accounts on the mParticle CDP platform, driving retention, expansion, and platform adoption through tailored success plans and executive-level engagement.

Manage a high-volume book of SMB and Mid-Market customers driving onboarding, adoption, retention, and expansion using data-informed programs and scalable CS motions. Requires 3+ years in Customer Success or Account Management at a scaling tech company.

Lead AI customer deployments and long-term success engagements for Glean's Work AI platform. Drive technical implementation, joint success plans, and measurable business outcomes for enterprise clients.

Lead customer deployments and long-term engagements for Glean's Work AI platform, owning delivery from kickoff to renewal while driving adoption and business outcomes. Requires 3+ years in SaaS technical deployments and a cloud fundamentals certification.

Lead customer engagements and drive professional services delivery for key Kong customers. Own project management, financial operations, escalations, and cross-functional coordination in a fast-paced SaaS environment.

Technical customer-facing role providing architectural guidance, onboarding, escalation management, and hands-on support for Reltio’s SaaS data platform to enterprise clients. Requires 5+ years SaaS technical support experience, public cloud knowledge, and strong integration skills.

Leads deployment and adoption of AI-native cyber software for Intelligence Community users, mapping mission workflows, training operators, and translating field feedback into product improvements. Requires 5+ years IC cyber operations experience and active TS/SCI with Full Scope Polygraph.

Manages strategic UK and EMEA government and public-sector accounts, driving adoption, measurable value, renewals, and expansion. The role requires public-sector customer experience, procurement expertise, strong stakeholder management, and eligibility for UK Government security requirements.

Handles tactical customer support, onboarding execution, and adoption monitoring for accounting SaaS platform. Requires 3-4+ years accounting experience (Big 4 + tech in-house) with strong problem-solving and communication skills.

Manages high-value enterprise accounts for Pigment SaaS platform, driving adoption, expansions, and executive relationships. Requires 3+ years SaaS customer success experience and bachelor's degree.

Manages mid-market customer portfolio in APAC, driving retention, renewals, and expansion through strategic account planning, health monitoring, and cross-functional collaboration. Acts as trusted advisor ensuring measurable value and ROI from SaaS compliance solutions.

Own and grow two strategic UK telecom accounts through adoption, delivery, renewals, and expansion. The role requires 5+ years in customer success or strategic accounts, enterprise experience, strong program management, and confidence working with technical integrations and executive stakeholders.

Own end-to-end post-sales deployment, adoption, and success for Encord's AI data platform with enterprise customers. Manage complex technical deployments, drive time-to-value and expansion, and act as the voice of the customer to influence product while partnering with Sales on renewals.

Medicare Advisor helps low-income users compare and enroll in Medicare/Medicaid plans like D-SNPs via app chat and phone, using AI tools for research and communication. Collaborates with EPD teams to improve app features; requires health insurance licensing.

Serves as billing expert for B2B SaaS customers in rehab therapy, onboarding teams, training on billing best practices and reporting, configuring workflows, and driving client success in revenue cycle management.

Manages portfolio of health and wellness merchant partners through onboarding, activation, co-marketing, performance analysis, and optimization to drive HSA/FSA transaction volume and retention. Requires 3-4+ years in CS/account management, analytical skills, and cross-functional collaboration.

First-line manager leading 6-8 Implementation Managers for global payroll SaaS. Coaches team, resolves escalations, drives adoption, and collaborates with Sales/Product/Engineering on onboarding.

Leads value realization for strategic CPG clients using Celonis Process Intelligence, translating C-level strategy into operational excellence across supply chain processes like Order-to-Cash and logistics. Requires 15+ years industry experience, technical fluency in ERP systems, and C-suite stakeholder management.

Technical Engagement Manager works closely with large customers to architect Starburst solutions, drive adoption, and achieve business outcomes. Requires data architecture expertise, SQL proficiency, distributed query engines experience, and strong relationship-building skills. Involves 25% travel.

Leads customer onboarding and training for AI products in housing, delivering in-person and remote sessions, creating educational content, gathering feedback, and liaising with internal teams. Requires 3+ years customer-facing experience and strong communication skills.

Owns post-sale technical relationships for SaaS customers in cybersecurity, leading onboarding, implementation, adoption, and value realization. Drives ROI through integrations, training, escalations, and feedback to product teams; requires 3-5 years customer-facing technical experience.

Serves as primary technical owner for strategic enterprise AI infrastructure customers, managing compute, networking, storage, and facilities for large-scale GPU deployments. Requires 5+ years customer-facing experience with deep GPU/HPC expertise and observability tools.

Manages commercial customer relationships for an AI code review platform, driving adoption, renewals, and expansions while acting as product expert and internal advocate. Requires 3+ years in customer success, technical fluency in dev tools, and sales methodologies.

Post-sales lead for Enterprise customers, driving onboarding, adoption, renewals, and expansions while managing issues and advocating internally. Requires 5+ years in customer-facing roles with security/DevOps domain knowledge and technical expertise in cloud/containers.

Leads building and scaling customer support for AI banking platform, handling escalations, hiring team, implementing AI-native workflows and tools to ensure banker success and high CSAT. Requires 8+ years support experience with 5+ in management at B2B SaaS/fintech.

Manages portfolio of advertising partners on OpenAI's platform, guiding onboarding, campaign launches, performance analysis, and growth strategies. Requires 3+ years in digital ads, account management, or adtech with SQL and data analysis skills.

Owns revenue targets and manages portfolio of 5-10 high-priority SaaS payroll partners post-sales. Drives renewals, upsells, adoption, and strategic growth through relationship building, KPI alignment, and cross-functional collaboration. Requires 5+ years account management experience.

Designs, deploys, and optimizes AI agents for enterprise customers' GTM workflows post-sale. Collaborates with sales teams and engineers, analyzes performance with SQL, and drives AI adoption. Requires 4+ years in product management, consulting, or GTM operations with technical fluency.

Lead clients through full implementation from contract to steady state, managing onboarding, training, go-live support, and handoff to CS while building strong customer relationships.

Manages end-to-end lifecycle of childcare providers in Ohio, from onboarding to growth, providing coaching on business operations, compliance, marketing, and platform adoption. Requires 3+ years in customer success or consulting, with regular regional travel.

Leads post-sale lifecycle for government and enterprise customers, owning complex implementations, building scalable customer success playbooks and teams, and driving adoption, retention, and expansion. Requires 8-12+ years in B2B SaaS post-sales with program management expertise.

Provides real-time support and troubleshooting for government agency customers using GovWell platform, optimizes workflows, builds relationships, and feeds insights to product team. Requires 3+ years client-facing experience in high-ownership NYC hybrid role with travel.

Manages relationships with top-tier global enterprise customers on a Customer Data Platform, driving retention, expansion, adoption, and measurable business outcomes through tailored success plans and collaboration with internal teams. Requires 3+ years in SaaS customer success with data/martech experience.

Drives technical adoption and expansion with strategic partners through hands-on enablement, demos, architecture guidance, issue resolution, and building scalable AI-powered systems for partner success. Blends sales engineering, account management, and customer success expertise in fast-paced remote environment.

Onboards customers to Aleph's FP&A platform, builds trust-based partnerships, monitors usage metrics for expansion, and relays customer feedback to product/engineering teams. Requires 2-3 years FP&A/consulting experience and Excel/Google Sheets expertise.

Owns key client relationships for a B2B SaaS revenue platform, drives adoption and ROI for finance/AR teams, resolves issues, and identifies expansion via data analytics. Requires 5+ years CS experience, financial systems knowledge, and SQL proficiency.

Owns key client relationships for AI-native revenue platform, resolves support issues, drives adoption and ROI for finance teams. Requires 5+ years in accounting/revenue or customer success, expertise in ERPs/CRMs, ASC 606, and consultative communication.