Hoboken, NJ
AI-powered EMR and practice management for rehab therapy clinics
Prompt Health builds an AI-powered platform that centralizes clinical, operational, and financial workflows including EMR, scheduling, billing, and RCM for outpatient rehab therapy practices. It serves physical therapy, occupational therapy, and chiropractic clinics from single providers to large enterprises across the US. The platform uses AI to automate documentation, boost revenue, reduce administrative burden, and improve patient outcomes and clinician efficiency.
Own the roadmap for healthcare APIs, EHR integrations, interoperability initiatives, and the Patient Portal while coordinating product, engineering, go-to-market teams, and external partners. Requires 3–5 years of healthcare integration experience, including FHIR, HL7, major EHRs, HIPAA, and public APIs.
Manage and grow SMB/mid-market accounts for Prompt's therapy EMR SaaS platform by upselling licenses, cross-selling products, building relationships, and driving revenue expansion. Requires 1-3 years in account management or sales (SaaS/HealthTech preferred) with proven quota attainment.
Drive customer satisfaction, retention, and expansion for Prompt's largest enterprise rehab therapy clients through relationship-building, onboarding, adoption monitoring, and consultative guidance on the B2B SaaS platform. Requires strong technical aptitude, therapy workflow knowledge, and ability to engage C-suite stakeholders.
Manage end-to-end customer finance operations including Help Scout support, accounts receivable, invoicing, and billing accuracy. Requires 2+ years in customer support/AR/billing, bachelor's in business/finance, strong Excel and communication skills to drive efficiency and resolve complex issues.
Provide email-based technical support for Prompt's RCM and medical billing software to rehab therapy customers. Requires 3+ years customer support experience plus medical billing background (PT billing preferred), strong analytical troubleshooting skills, and Excel proficiency.
Enterprise Billing Success Manager serving as billing expert for Prompt's rehab therapy EMR platform. Onboard enterprise RCM teams, deliver training on best practices/reporting, provide ongoing support, build relationships, and drive customer success for large therapy organizations.
Bridge technical EDI/enrollment knowledge with efficient support workflows for a healthcare SaaS company's Client Success team. Provide hands-on EDI help desk support (80%), represent topics in client calls, optimize processes, audit for AI opportunities, and liaise with engineering; requires rehab clinician experience and analytical mindset.
Part-time Payroll Associate responsible for end-to-end payroll processing, multi-state tax registrations, Rippling administration, data integrity, and employee payroll inquiries for a healthcare SaaS company and its subsidiaries. Requires 5+ years dedicated payroll experience.
Business Development Representative responsible for prospecting healthcare facilities, conducting targeted outreach via cold calls/emails/social, scheduling product demos for Prompt's EMR software, and building relationships with PT professionals to drive sales in the rehab therapy space. Requires 1-2 years B2B sales experience.
Staff Accountant responsible for managing accounts payable, month-end close, and maintaining GAAP-compliant financial records in a fast-paced healthcare SaaS environment.
QA Analyst responsible for manual testing of healthcare software, including AI-enabled features. Focuses on functional, regression, and acceptance testing while leveraging AI tools to improve QA efficiency.
Senior engineer building scalable EDI/API healthcare integrations for B2B SaaS. Requires 5+ years experience, strong API skills, and proficiency in PHP or Python.
Lead end-to-end product design for complex health tech initiatives, conducting user research, evolving design systems, and mentoring designers. Requires 5-10 years of experience and expertise in Figma, user research, and AI tools.
Manage post-onboarding client relationships for a B2B SaaS healthcare platform, guiding rehab therapy practices through clinical, administrative, and RCM workflows while driving retention and outcomes. Requires an active PT/OT/SLP license and customer-facing experience.
Senior full-stack engineer building end-to-end data and analytics products for healthcare. Works across data pipelines, modeling, and user-facing dashboards while leveraging AI tooling.
Provide evening/overnight email support for a B2B SaaS healthcare platform, handling tickets, troubleshooting issues, and collaborating with engineering during biweekly releases. Requires rehab clinician experience and strong analytical and communication skills.
Healthcare-focused Data and Business Analyst responsible for building Metabase dashboards, analyzing clinical/financial healthcare data, and supporting sales and client implementations of the Prompt BI platform.
Serves as billing expert for B2B SaaS customers in rehab therapy, onboarding teams, training on billing best practices and reporting, configuring workflows, and driving client success in revenue cycle management.
Support Engineer bridges engineering and client teams by diagnosing customer issues, debugging production problems, writing scripts/queries, and creating specs for fixes in a SaaS healthcare platform. Requires 3+ years experience, database skills, coding ability, and strong communication.
Builds and maintains end-to-end data pipelines from raw ingestion to analysis, using Python, SQL, and AI tools to create actionable insights for healthcare clients and internal teams. Requires 4+ years experience handling complex data systems with focus on quality and observability.
Manages client success for rehab therapy businesses using B2B SaaS EMR software, providing training, support, onboarding, and upselling premium features post-go-live. Requires outpatient physical therapy clinic experience, clinical background, and strong technical/software passion.
Builds and deploys end-to-end AI/ML systems, including LLM workflows and rapid prototypes for internal tools and product features in healthcare. Requires 4+ years experience, strong full-stack skills, evaluation/monitoring expertise, and Python proficiency.
Builds and deploys production-grade real-time AI systems focused on speech processing, NLP, and LLM workflows for healthcare applications like transcription and clinical documentation. Requires 4+ years AI/ML experience with strong Python engineering skills.
Trains billing teams on Prompt's EMR/PM system best practices, configures workflows, provides expert support via help desk, and drives billing success metrics for healthcare customers. Requires 2+ years medical billing experience, especially outpatient physical therapy, and strong Excel proficiency.
Build and mentor on full stack features for B2B SaaS healthcare platform using PHP/Laravel, Vue.js, and MySQL equivalents. Influence architecture, conduct reviews, and drive engineering strategy with 5+ years full stack experience.