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Prompt HealthPrompt HealthUnited States

Account Manager

Manage and grow SMB/mid-market accounts for Prompt's therapy EMR SaaS platform by upselling licenses, cross-selling products, building relationships, and driving revenue expansion. Requires 1-3 years in account management or sales (SaaS/HealthTech preferred) with proven quota attainment.

100k – 100k
Remote1+ YOEAccount Management

About the role

Key Responsibilities

  • Manage and grow existing accounts by proactively upselling additional licenses and cross-selling new products.
  • Build and maintain relationships with key decision-makers to uncover new opportunities.
  • Present Prompt’s suite of products (Prompt Kiosk, Prediction Health, Onus One, PT Wired, Prompt BI) to demonstrate value and ROI.
  • Conduct periodic business reviews with CSMs to identify whitespace, showcase value, and strengthen partnerships.
  • Collaborate closely with Client Success and Sales to ensure aligned strategies for account health and growth.
  • Accurately forecast opportunities, track pipeline, and maintain up-to-date records in CRM.

Minimum Requirements

  • 1–3 years of experience in Account Management or Sales, ideally in SaaS or HealthTech.
  • Demonstrated success in achieving or exceeding revenue quotas.
  • Strong relationship-building, communication, and negotiation skills.
  • Highly organized, resourceful, and proactive with the ability to manage multiple priorities.
  • Comfortable working independently in a fast-paced, startup environment.
  • Proficient with CRM tools (HubSpot preferred), project management software, and analytics dashboards.

Preferred Qualifications

  • Familiarity with healthcare, particularly PT/OT/SLP practices.
  • PT/PTA background or clinical exposure.
  • Experience with Google Workspace, Hubspot, or similar productivity tools.

Skills

Account ManagementSalesCRMHubSpotUpsellingCross-SellingRelationship BuildingForecastingHealthcareSaaS

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