San Francisco, CA
Business banking platform for startups
Mercury builds integrated banking services including checking/savings accounts, cards, payments, invoicing, and financial software for startups and scaling businesses. It serves over 300,000 ambitious companies, transforming traditional banking obstacles into growth catalysts via modern fintech workflows. The platform powers essential operations like treasury, reconciliation, and AI-driven analytics.
Senior IT Auditor supporting Mercury's Internal Audit function by performing hands-on IT and security audits, assessing technology risks and controls, scoping/planning audits, testing controls, and collaborating cross-functionally to remediate issues and strengthen the control environment in a fintech environment.
Lead and scale Mercury's Payment Operations team supporting wires, ACH, RTP, and checks. Bring deep payments expertise, team leadership, and a systems approach to build efficient processes, automation, AI workflows, controls, and metrics in a regulated fintech environment.
Account Executive responsible for owning the full sales cycle for Mercury's banking platform, partnering with SDRs on outbound pipeline, converting signups, and collaborating cross-functionally to serve founders, eCommerce, and new verticals. Requires 1+ years closing experience, strong consultative skills, and passion for fintech.
Senior Content Marketer responsible for managing Mercury's educational blog and content program for founders and entrepreneurs. Requires 8+ years in content marketing/strategy, exceptional writing/editing skills, and experience scaling publications with freelancers and cross-functional partners.
Senior Product Manager owning Mercury's Dashboard (home, tasks, notifications). Lead redesigns, unified logic for alerts and updates, set roadmap balancing user and internal team needs, and partner closely with design in a high-ambiguity environment. Requires 7+ years PM experience on horizontal/platform products with strong design taste.
Provide expert customer support for Mercury Treasury investment products, handling complex inquiries, escalated issues, and education for fintech users while partnering with product and engineering teams to improve the experience. Requires active Series 7 license and 3+ years in regulated fintech support.
Senior Product Marketing Manager focused on Cards and Spend Management products at Mercury. Drive positioning, GTM launches, customer insights, and growth for fintech tools that help businesses manage spending, limits, approvals, and reporting. Requires 6+ years experience including 3+ years in product marketing at a tech company.
Investigate and respond to account takeover (ATO) and third-party fraud incidents at a fintech company. Lead complex investigations, coordinate cross-functional recovery efforts, communicate empathetically with affected customers, and drive improvements to detection systems and processes. Requires 3+ years of financial services fraud investigation experience.
Own and build Mercury's internal knowledge infrastructure and context layer that powers leadership reporting, operational reviews, and AI agents. Design taxonomies, schemas, automations and validation workflows partnering with AI Engineering to create a trusted, structured source of truth that scales for both humans and AI systems.
Lead Technical Program Management for Mercury's bank charter and governance initiatives. Own cross-functional sequencing, define TPM operating systems, build and lead a TPM team, and drive exec-level reporting in a regulated fintech environment. Requires 10+ years leadership experience including managing TPMs/PMs and a technical background.
Lead the Activation team to own the end-to-end user journey from first deposit to meaningful engagement and "aha" moments for Mercury customers. Define roadmaps, build in-product and lifecycle systems, run experiments, and drive strategies that turn signups into enduring, value-realizing users.
Senior Quality Analyst role driving insights-driven quality improvements in customer support operations. Analyze interactions at scale using AI tools, identify root causes, deliver coaching insights, and partner cross-functionally to enhance compliance, processes, and customer experience in a fintech environment.
Senior Software Engineer building critical banking integration platform connecting modern systems to legacy bank cores and payment networks. Requires 7+ years backend/distributed systems experience, banking domain knowledge, and Haskell (or willingness to learn).
Senior frontend platform engineer strengthening React, TypeScript, and Vite foundations, optimizing testing, CI/CD, automation, and observability to enable fast, high-quality frontend development across the organization. Requires 6-8+ years experience, leadership of complex projects, and deep frontend tooling expertise.
Staff Design Operations Program Manager responsible for setting strategy, building scalable systems, AI adoption frameworks, culture rituals, and cross-functional programs so a 40+ person design team can focus purely on high-quality creative work. Requires independent strategic ownership, executive influence, and a builder mindset for a horizontal function.
Own product-level SEO and AEO strategies for Mercury to drive traffic and AI visibility across search and answer engines. Requires 5+ years SEO experience (2-3 in AEO), technical fluency with LLMs, independent execution, and cross-functional collaboration to optimize content and technical roadmap.
Strategic Partnerships Manager responsible for building and managing relationships with venture capital firms and law firms to drive growth and mutual value. Requires strong networking skills and experience in partnerships or business development.
Strategic Partnerships Manager responsible for hunting and closing high-leverage partnerships in the AI and developer ecosystem. Build Mercury's presence as the financial infrastructure layer for AI-native tools, platforms, and workflows through technical credibility, community engagement, and joint GTM strategies.
Senior Strategic Partnerships Manager responsible for hunting and closing large-scale platform and embedded finance deals that distribute Mercury to thousands of businesses. Build the enterprise partnerships function from scratch, structure complex API and distribution agreements, and own full deal lifecycle with C-suite outreach. Requires 8-10+ years in partnerships/BD at high-growth tech companies with a track record of platform-scale deals.
Content Marketer responsible for creating, distributing, repurposing, and amplifying educational content for founders and entrepreneurs. Requires 5+ years in content marketing or related fields, strong writing skills, data-driven creativity, and fluency with AI tools in a remote-first environment.
Provide expert payroll support to startup customers at Mercury, handling pay runs, tax corrections, compliance guidance, and issue resolution while improving processes, documentation, and product feedback loops. Requires 3+ years customer support experience plus 1-2 years payroll operations expertise.
Staff Visual Designer on the Design Systems team responsible for evolving Mercury's foundational design language (typography, color, iconography) at scale, coaching designers on craft, and partnering with Brand and Engineering to integrate expressive visual moments into the product.
Lead development, tuning, and maintenance of financial crimes compliance (FCC) transaction monitoring and sanctions screening models. Requires 8+ years data analytics experience (5+ in AML/FCC), strong SQL, Python/ML knowledge, and deep regulatory expertise to reduce false positives while ensuring compliance.
Lead data strategy, reporting, and systems configuration for Mercury's Customer Support organization. Own unified analytics, data hygiene, AI automation insights, and dashboards using Zendesk, SQL, and BI tools to drive CS performance, resourcing, and strategy decisions. Requires 5-8 years in data/BI/systems analysis, preferably in support/ops.
Own end-to-end planning and execution of team onsite events in NYC and secondary cities to strengthen culture, belonging, and collaboration. Requires 5+ years producing corporate/internal events, strong project and stakeholder management skills, and ability to travel 30-40%.
Senior Frontend Engineer building and maintaining Mercury's Design System components, patterns, and foundations with a focus on accessibility, performance, and AI integration to accelerate product teams. Requires 4+ years React/TypeScript experience, design system background, and fluency with AI paradigms in software development.
Open call for founders and small founding teams (PM and engineering) to build and ship autonomous AI products at Mercury. Requires shipping real products, cross-stack skills, strong AI opinions, fast experimentation, and outcome ownership.
Lead Mercury's business lending as Head of Product: own P&L and multi-year strategy, build/scale PM team, launch and grow lending products (term loans, lines of credit) from 0-1, partner on credit/risk while balancing growth and compliance. Requires 10+ years lending experience (5+ managing PMs) and full lifecycle expertise.
Build and ship lovable banking and fintech products as a backend or full-stack engineer. Requires 1-4 years experience, product mindset, and eagerness to learn Haskell, React, TypeScript, Redux while partnering closely with design and product teams.
Senior full-stack engineer building lovable fintech and banking products at Mercury. Requires 3-7 years full-stack experience; partners with design/product to ship exceptional experiences using Haskell, React, TypeScript, Redux (or eagerness to learn).
Senior backend engineer building lovable fintech and banking products at Mercury. Requires 3-7 years backend experience, Haskell/SQL proficiency, product ownership, architectural decision-making, and enthusiasm for AI tools.
Own end-to-end strategic payroll vendor partnerships at Mercury, leading vendor selection, RFP processes, contract negotiations, performance management, and incident response while driving insights back into the product roadmap. Requires 8+ years in banking/payroll operations and partnerships, strong negotiation and product sense, and comfort with regulated environments and cross-functional teams.
Counsel advising on payments products, infrastructure, and AML/financial crimes compliance at a fintech building a chartered bank. Requires 4+ years legal experience, active US bar license, deep payments/AML knowledge, and comfort partnering cross-functionally in ambiguous environments.
Senior engineer building and scaling Mercury's LLM-powered financial assistant Command. Owns full-stack AI product development from system prompts and agentic workflows to eval infrastructure and production reliability.
Own and evolve Mercury’s portfolio of strategic lending partners supporting banking infrastructure and charter ambitions. Drive partner selection, due diligence, contract negotiation, and cross-functional coordination with Legal, Compliance, Product, and Engineering.
Senior Internal Auditor supporting Mercury's Internal Audit function by scoping, planning, and executing finance and accounting audits, testing internal controls, and ensuring regulatory compliance. Requires experience leading audits, SOX/GAAP/IFRS knowledge, and financial services industry experience.
Senior Product Designer owning end-to-end dispute experiences across banking products. Designs customer and investigator workflows, simplifies regulatory complexity, and builds trust through service design and systems thinking.
Own vision, strategy, and roadmap for Mercury's business lending product suite. Drive end-to-end lending journey from application through repayment, partnering with risk, data science, engineering, and compliance.
Build and operate Mercury's real-time ML inference platform for fraud risk decisioning. Own model deployment, observability, and lifecycle tooling with strong backend Python fundamentals.
Senior fraud strategist driving Mercury’s fraud program across payment rails and consumer banking. Combines data analysis, SQL, and cross-functional execution to design controls that reduce losses while protecting customer experience.
As a Senior Manager, Product Marketing, you will own the end-to-end go-to-market strategy across product-led, sales-led, and partner-led growth motions. You will be responsible for segmentation, messaging, channel planning, and cross-functional execution to drive pipeline and revenue contribution.
As a Senior Design Engineer, you will join a product-led growth team to bring design intent to life on Mercury.com. You will implement animations, extend the design system, and collaborate with brand designers and marketing to set the quality bar for the web platform.
The Deputy Chief Information Security Officer will be the operating second to the CISO, owning the bank-entity scope of Mercury's 2LOD Information Security program. This role focuses on building and defending the program, ensuring examiner readiness, and leading remediation efforts for FFIEC IT control deficiencies.
Own and shape Mercury's card fraud and dispute strategies, combining data analysis with strategic problem solving to reduce fraud losses while protecting customer experience. Partner with Product, Engineering, Operations, and Compliance on scalable risk solutions.
Senior Product Designer shaping AI-powered accounting experiences at a fintech company. Requires 6+ years designing complex fintech, AI, or workflow-driven products.
Lead cross-functional projects and define technical architecture for Mercury's Treasury platform managing billions in startup cash. Requires Haskell or similar functional programming experience plus broker-dealer domain knowledge.
Finance partner embedded with R&D and G&A leadership at a fintech company, owning headcount/opex planning, forecasting, and strategic resource allocation for engineering, product, and support teams. Requires 3-5 years in IB/strategic finance or consulting plus strong modeling and data skills.
Leads complex brand design projects, upholds craft standards, and evolves visual identity across all channels at a fintech company. Requires 7-10+ years experience, mastery of typography/layout/composition, and Figma proficiency.
Owns change management processes for banking partnerships, supports product launches, builds internal frameworks, and collaborates across Product, Risk, Compliance, and Legal teams. Requires 7+ years in financial services with 3+ in bank partnerships, strong organization, and product sense.
Owns Mercury's API roadmap, AI integrations, and agentic banking experiences to make banking programmable. Requires 7+ years PM experience building API/developer/AI products for technical users.