Senior Product Manager - Business Lending
Own vision, strategy, and roadmap for Mercury's business lending product suite. Drive end-to-end lending journey from application through repayment, partnering with risk, data science, engineering, and compliance.
About the job
What You'll Do
- Own the vision, strategy, and roadmap for Mercury's business lending product suite
- Drive the end-to-end customer journey — eligibility and discovery, application, underwriting and decisioning, funding, servicing, and repayment
- Partner with risk and data science to design underwriting and decisioning experiences that balance speed and approval rates with sound credit and compliance controls
- Work with design and engineering to make the application feel effortless, transparent, and trustworthy for business owners
- Collaborate with banking partners, legal, and compliance to ensure the product is regulatory-compliant and operationally sound
- Define and instrument the metrics that matter: conversion, approval and decline rates, time-to-funding, loss performance, repayment health, and customer satisfaction — and use them to prioritize
- Use customer insight, market research, and data to decide what to build next, and make crisp tradeoffs between scope, risk, and speed
- Partner with marketing, sales, and support to launch the product and bring it to the right customers at the right moment
What You Bring
- 7+ years of product management or aligned experience, with at least 2+ years in lending, credit, payments, or another regulated financial domain
- Experience of building and scaling lending businesses
- A strong grasp of the lending lifecycle: origination, underwriting, servicing, and repayment, and the risk and compliance considerations that come with it
- Proven ability to ship AI-first and iterate on customer-facing products that solve real problems for users
- Technical fluency: comfort partnering deeply with engineers and data scientists while translating complexity for business, risk, and compliance stakeholders
- Strong customer empathy paired with the rigor to balance growth against credit, compliance, and operational realities
- A track record of using data and experimentation to drive decisions and measurable outcomes
- Comfort operating with ambiguity and setting direction in a fast-moving, greenfield product area
Skills
Product Management, Lending, Credit, Payments, Underwriting, Risk Management, Compliance, Data Science, AI/ML, Roadmapping
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