PagerDuty

Supports HR operations, talent acquisition coordination, and workplace programs while maintaining accurate employee data and a seamless Atlanta office experience. Requires 1–3 years of relevant experience, strong organization and communication skills, and proficiency with HR systems and productivity tools.

Develops and executes strategic communications for go-to-market and commercial organizations, partnering with executive leadership to deliver clear messaging across channels. Requires 7+ years of communications experience, strong writing and editing skills, and experience with executive or GTM stakeholders.

Pre-sales consultant who leads technical discovery, designs customer integrations, answers technical sales questions, and demonstrates PagerDuty’s value to technical and executive stakeholders. Requires 5+ years of pre-sales experience, SaaS sales expertise, scripting and Linux knowledge, and a bachelor’s degree.

Supports and evolves the networking, compute, Kubernetes, and ingress infrastructure powering PagerDuty’s real-time platform. Requires 0–1+ years of relevant experience, Linux production operations, cloud infrastructure knowledge, programming proficiency, and Infrastructure as Code experience.

Operates and evolves foundational networking, compute, Kubernetes, and ingress infrastructure for PagerDuty’s real-time platform. Requires 3+ years in SRE, DevOps, or platform engineering, with Linux production operations, cloud infrastructure, programming, and Infrastructure as Code experience.

Leads strategy, planning, and execution for hosted and sponsored B2B events, partnering with marketing, sales, and product teams to drive pipeline and customer acquisition. Requires 7+ years of relevant experience, including 5+ years managing large-scale events.

Leads PagerDuty’s B2B SaaS pricing and monetization strategy, owning packaging, SKU architecture, experiments, deal governance, and migration execution. Requires 10+ years of experience spanning product management, pricing, and monetization, plus strong cross-functional and team leadership.

Senior leadership role overseeing solutions consulting, with responsibility for building high-performance teams, driving accountability, and leading business and organizational initiatives. Candidates must reside in an eligible United States location.

Leads sales planning and operations for a SaaS organization, covering quotas, forecasting, compensation, capacity planning, and go-to-market strategy. The role partners with senior sales leaders and cross-functional teams while managing and mentoring a sales operations team.

Supports global sales teams by managing deal workflows, resolving closing blockers, maintaining systems and documentation, and improving sales processes. The role requires a bachelor’s degree, at least two years of relevant experience, strong analytical skills, and Salesforce CPQ proficiency.

Provides executive-level technical leadership for enterprise customers across the US, advising on digital operations, resilience, automation, and cloud transformation. The role requires 15+ years of technical leadership or architecture experience, deep expertise across multiple operations domains, and the ability to influence C-level stakeholders and complex sales cycles.

Creates and edits multi-format B2B technology content that strengthens PagerDuty’s platform narrative, supports full-funnel campaigns, and engages enterprise technology buyers. The role requires 4+ years of relevant experience, strong writing skills, and a technology-brand portfolio.

Partners with leaders and managers on organizational effectiveness, employee relations, talent programs, and engagement while helping transform HRBP workflows through AI and people analytics. Requires a bachelor's degree, substantial HRBP or HR Generalist experience, and expertise supporting global teams.

Leads PagerDuty’s Chilean Customer Success organization and Santiago office, overseeing post-sales teams, site operations, compliance, culture, and cross-functional alignment. Requires 10+ years of progressive leadership experience, bilingual Spanish and English proficiency, Chilean market knowledge, and a bachelor’s degree.

Build and ship production AI/ML systems for real-time incident management, including LLM agents, retrieval pipelines, and inference services. The role suits an early-career software engineer with 2+ years of production experience and hands-on experience with modern AI.

Build and operate production AI systems, including LLM agents, retrieval pipelines, and event intelligence, across PagerDuty’s high-scale distributed platform. The role requires 5+ years of software engineering experience, production distributed-systems expertise, and hands-on experience shipping reliable LLM applications.

Generates and qualifies outbound enterprise sales opportunities for PagerDuty, partnering with Account Executives and engaging prospects across multiple channels. The role requires 1–2 years of outbound prospecting experience, strong communication and organizational skills, and comfort with sales technologies.

Leads PagerDuty’s industry analyst relations program by shaping category narratives, building analyst relationships, coordinating briefings, and measuring program impact. Requires a bachelor’s degree and 8+ years in enterprise technology communications, marketing, or product marketing.

The Solutions Consultant II partners with sales and customer teams to lead technical discovery, customized demonstrations, and end-to-end Proof of Value engagements for PagerDuty’s SaaS platform. The role requires 4–7 years of pre-sales or post-sales technical experience, scripting and operating-system skills, and cloud infrastructure knowledge.

Drives strategic growth across federal systems integrator accounts by expanding adoption of PagerDuty’s Operations Cloud and closing complex federal SaaS and cloud deals. Requires 8+ years in public sector or FSI sales, quota-carrying experience, executive relationships, Salesforce proficiency, and a bachelor’s degree or equivalent.

Drives expansion and multi-product adoption across enterprise accounts through consultative SaaS selling, executive engagement, strategic account planning, and complex deal execution. Requires 8+ years of B2B enterprise sales experience, Salesforce proficiency, and demonstrated quota-carrying success.

Leads sales compensation, forecasting, and performance analytics for a B2B SaaS go-to-market organization. The role requires 4–6 years in sales or revenue operations, advanced CRM and financial modeling expertise, and strong data visualization and executive communication skills.

Leads PagerDuty’s competitive intelligence program, translating competitor activity and win/loss insights into sales positioning, enablement, and go-to-market strategies. Requires 5+ years of competitive intelligence experience, deep IT and Digital Operations knowledge, and familiarity with SRE, DevOps, and AI tools.

Advises go-to-market teams by drafting and negotiating SaaS, partnership, licensing, and other commercial transactions, including AI-related agreements. Requires a JD, bar admission, and at least nine years of technology transactional experience, with global, public-sector, privacy, or contract-automation experience preferred.

The Senior Developer Advocate will build API demos and integrations, write technical content, speak to developer audiences, and channel practitioner feedback into internal teams. The role requires technical credibility, programming and API experience, public technical work, and knowledge of incident management and reliability.

Leads sales and GTM finance planning, forecasting, expense management, and executive reporting for a SaaS business. Requires 6+ years of progressive finance experience, strong modeling and SQL skills, SaaS metrics expertise, and executive business-partnering ability.

The Senior HRIS Analyst will design, configure, administer, and improve PagerDuty’s Workday ecosystem, including emerging AI capabilities. The role requires at least five years of Workday experience and emphasizes system integrity, feature releases, automation, governance, and stakeholder collaboration.

Supports public-company legal operations, SEC reporting, securities compliance, corporate governance, board administration, and subsidiary management. The role requires substantial corporate-paralegal experience, hands-on SEC and EDGAR expertise, and hybrid work from San Francisco or Atlanta.

Owns strategy and execution for PagerDuty’s workflow, automation, and agentic SRE products across SaaS and on-premises environments. Requires 5+ years of product management experience, deep SRE/DevOps knowledge, technical fluency, and experience with automation or AI-powered products.

Coordinates monthly product drops and major product launches across product marketing, product management, communications, enablement, sales, and engineering. Requires 5+ years of software product marketing or launch experience, strong program management, and a bachelor's degree.

Own the strategy, architecture, and delivery of billing, revenue recognition, and order-to-revenue systems, serving as the Zuora Billing and Revenue expert. The role requires 5–8 years of experience, strong SaaS finance and revenue recognition knowledge, technical integration skills, and cross-functional leadership.

Owns a defined territory of mid-sized customer accounts, driving upsell and cross-sell growth through consultative selling and executive engagement. The role requires 7+ years in B2B SaaS or enterprise software sales, strong quota performance, and Salesforce proficiency.

Leads content strategy and production across long- and short-form formats, coordinating agencies and cross-functional marketing teams while using performance data to optimize content. Requires substantial B2B technology content experience, exceptional writing and editing, and comfort working independently as a contractor.

Leads corporate strategy for enterprise software and AI growth, combining market analysis, financial modeling, and cross-functional execution. Requires deep DevOps or adjacent infrastructure-market expertise, an MBA or equivalent experience, 10+ years of experience, and strong executive leadership skills.

Manages a portfolio of SaaS customers by driving adoption, renewals, retention, and strategic expansion. The role requires at least seven years of customer-facing experience, SaaS renewal expertise, strong analytics capabilities, and consultative commercial skills.

Generates and nurtures outbound opportunities for PagerDuty by engaging enterprise prospects, communicating product value, and partnering with Account Executives. The role requires 1–2 years of prospecting experience, strong organization and communication skills, and proficiency with sales tools.

Develops outbound enterprise sales opportunities for PagerDuty by prospecting target accounts, conducting discovery, and communicating customer value. Requires 1–2 years of outbound prospecting experience, strong communication and organizational skills, and familiarity with sales tools.

Manages a portfolio of SaaS customers, driving adoption, retention, renewals, and expansion through data-informed account planning and consultative guidance. Requires 7+ years of customer-facing experience, SaaS renewal expertise, Salesforce and analytics-tool proficiency, and a bachelor's degree or equivalent experience.

Drives expansion and multi-product adoption across enterprise accounts through consultative selling, executive engagement, and strategic account planning. Requires 8+ years of enterprise SaaS or cloud sales experience, quota-carrying success, Salesforce proficiency, and a bachelor’s degree or equivalent experience.