Business Development Representative
Develops outbound enterprise sales opportunities for PagerDuty by prospecting target accounts, conducting discovery, and communicating customer value. Requires 1–2 years of outbound prospecting experience, strong communication and organizational skills, and familiarity with sales tools.
About the job
Responsibilities
- Highlight PagerDuty’s customer value and business benefits beyond features and price.
- Communicate the value proposition, evaluate purchase interest, and use customer-centric solution selling.
- Build and maintain genuine customer relationships while consistently achieving sales goals.
- Collaborate effectively, manage time, and maintain accurate sales information.
- Target enterprise accounts through outbound prospecting using phone, email, video, and social channels.
- Conduct discovery conversations with practitioners and management-level contacts.
- Use Salesforce, Sales Navigator, Outreach, and Demandbase to optimize sales activities.
Requirements
- Strong communication and interpersonal skills.
- Strong organizational skills for managing and prioritizing leads and opportunities.
- Adaptability and resilience in a fast-paced sales environment.
- Passion for technology.
- 1–2 years of outbound prospecting experience.
Nice-to-haves
- Prior sales development experience.
- Experience using Salesforce.
- BA/BS degree.
Compensation & Benefits
- Competitive salary.
- Comprehensive benefits package.
- Flexible work arrangements.
- Company equity and employee stock purchase program.
- Retirement or pension plan.
- Paid vacation, holidays, and sick leave.
- Wellness days and companywide paid days off.
- Paid parental leave.
- 20 hours of paid volunteer time off per year.
- Company-wide hack weeks.
- Mental wellness programs.
Skills
Salesforce, LinkedIn Sales Navigator, Outreach, Demandbase, Outbound Prospecting, Solution Selling, Value Selling, Discovery, Account Development, Social Selling
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