Customer Success Manager
Drive renewals and upsells for SMB security customers at a cybersecurity SaaS startup. Manage post-sale relationships, run health checks, and collaborate cross-functionally to boost adoption and retention.
Socket
Developer-first supply chain security platform
cybersecuritySan Francisco, CA51-200Series BRemoteFounded 2020
About
Socket builds a security platform that protects applications from vulnerable and malicious open source dependencies by scanning millions of packages for over 70 risk signals. It serves developers and security teams at thousands of organizations to prevent supply chain attacks in real-time. This matters as supply chain attacks have risen 700%, enabling safe use of open source code.
Tech stack
TypeScriptNode.jsJavaScriptPostgreSQLReactGraphQLElasticsearchKubernetesGCPPythonGitLabGitHub ActionsGoGitHubCode ReviewPrometheusOpenTelemetryGrafanaDockerTerraform
Perks & benefits
Unlimited PTOStock optionsHealth insuranceDental insuranceVision insuranceQuarterly offsites
Open roles 20
Technical Account Manager
Own post-sale customer success as the main technical point of contact. Lead onboarding, troubleshoot integrations, run QBRs, and translate product capabilities for enterprise customers in application security and DevSecOps.
Tech Partnerships Lead
Build Socket’s technology partner ecosystem from zero to a repeatable, revenue-producing program. Establish deep technical integrations and partnerships that expand Socket’s reach in the enterprise AppSec and supply chain security ecosystem.
Commercial Sales Manager
Socket is seeking a hands-on Commercial Sales Manager to lead a team of Account Executives. This role focuses on driving team performance, improving sales execution, and partnering with other departments to ensure strong pipeline generation and conversion.
Technical Support Engineer, US
Technical Support Engineer providing first-line support for developers and security teams at a B2B SaaS security startup. Troubleshoot integration issues with GitHub, CLI, API, and CI/CD pipelines while building documentation and escalating complex cases to engineering.
Sales Engineer, SMB
Provides pre-sales technical support for SMB clients, leading demos, POCs, and integrations while collaborating cross-functionally to address customer needs and drive revenue. Requires prior technical experience and scripting in Python, JS, or Golang.
Channel & Partners Lead
Build and manage strategic partnerships with security firms, consultancies, and vendors to drive revenue through channel sales and co-marketing. Requires 6+ years in channel sales or BD, deep security ecosystem knowledge, and executive relationship skills.
Staff Security Engineer
Owns end-to-end security including application, cloud infrastructure, operational security, incident response, and compliance at a growth-stage security company. Ships production TypeScript, builds tooling, and drives security roadmap while fostering engineering culture.
VP of Engineering
Leads scaling of engineering team from 40 to 80+ while maintaining velocity and culture. Owns operational systems, people leadership, and hands-on technical work including architecture and code review. Requires experience scaling orgs and deep technical expertise.
Senior Platform Engineer
Senior Platform Engineer owns and evolves infrastructure for reliability, performance, and cost optimization at scale. Partners with engineers on debugging, observability (Prometheus, Grafana), deployment pipelines (Kubernetes, Terraform), and on-call incident response. Requires 5+ years experience including DevOps/SRE.
Staff Software Engineer
Build end-to-end web applications for Socket's security platform, including React UIs, Node.js APIs, and Postgres data integration. Collaborate on product roadmap and contribute to early-stage team growth in a fast-paced remote environment.
Software Engineer
Build end-to-end web application features including user interfaces, APIs, and data integration from third-party sources. Collaborate with design and engineering to shape product roadmap in fast-paced early-stage environment; requires proficiency in modern web technologies.
Threat Analyst
Analyzes software supply chain threats using AI scanners, conducts malware analysis and threat hunting, builds automation tools, and integrates research into products to protect open source ecosystems. Requires 3+ years in security operations and master's degree.
Sales Engineer, Enterprise
Supports enterprise sales through technical demos, POCs, integrations, and objection handling for security/SaaS platform. Requires 7+ years pre-sales experience, scripting in Python/JS/Golang, and enterprise customer handling.
Sales Engineer, Commercial
Sales Engineer supporting commercial customers in pre-sales by leading demos, POCs, technical guidance, and integrations. Requires 5+ years pre-sales experience, security/developer tools background, and hands-on skills in JS/Python ecosystems, package managers, Git, and APIs.
Product Design Lead
Leads product design for Socket's security platform, creating coherent vision, design systems, and intuitive experiences for developers across multiple products. Partners with CEO, engineering, and customers to simplify complex supply chain security.
Vulnerability Research Engineer
Builds and scales automated patching infrastructure for high-impact vulnerabilities in npm packages, leads patch production, and develops detection workflows and APIs to secure the JavaScript open source ecosystem. Requires 3+ years engineering experience with Node.js, JS/TS, package managers, and security concepts.
Forward Deployed Engineer, Python
Builds custom Python code, scripts, and integrations for enterprise customers of a security platform. Leads onboarding, optimizes configurations, and bridges customer needs with product teams, requiring 5+ years Python experience and strong DevOps/security knowledge.
Enterprise Account Executive
Drives full sales cycle for enterprise security teams in B2B SaaS cybersecurity, managing inbound/outbound pipelines, renewals, upsells, and exceeding revenue targets. Requires 7+ years enterprise sales experience, proven quota attainment, and hunter mindset.
Sr. Software Engineer
Build end-to-end web applications for Socket's security platform, developing user interfaces with React, backend APIs with Node.js, and data integrations using Postgres. Collaborate on product roadmap and contribute to early-stage team growth in a fast-paced startup environment.