Sales Engineer, EMEA
Leads technical pre-sales, proofs of concept, and product demonstrations while owning post-sale success and expansion for European enterprise accounts. Requires 5+ years in enterprise pre-sales, technical expertise in developer tools or security, and customer success experience.
About the job
Responsibilities
Pre-Sales & Demos
- Lead technical discussions and product demonstrations tailored to prospect needs.
- Design and execute proofs of concept (POCs).
- Address technical objections, troubleshoot issues, and build customer confidence.
- Translate product capabilities into business value for security and engineering teams.
Post-Sales & Growth
- Own the success and growth of assigned European enterprise accounts.
- Create and execute success plans aligned to customer goals with clear KPIs.
- Drive feature adoption and expansion opportunities.
- Conduct quarterly business reviews and renewal discussions.
- Escalate customer feedback to product and engineering teams.
Cross-Functional Partnership
- Collaborate with Sales, Product, Engineering, and Customer Success teams.
- Contribute to scalable processes and playbooks for European enterprise accounts.
- Provide strategic feedback on market needs and feature requests.
- Support the creation of technical documentation and integration guides.
Requirements
- 5+ years in pre-sales technical roles such as Sales Engineer, Solutions Engineer, Solutions Architect, or Technical Account Manager with enterprise customers.
- 2+ years of experience in customer success, account management, or post-sale technical roles.
- Experience in security, developer tools, or SaaS environments.
- Hands-on technical background in software engineering, data science, or an equivalent role.
- Familiarity with at least one package manager, such as npm or PyPI.
- Familiarity with at least one programming ecosystem, such as JavaScript or Python.
- Understanding of software supply chain security and vulnerability management concepts.
- Ability to read and write basic scripts in Python, JavaScript, or Go.
- Knowledge of Git, GitHub, GitLab, or Bitbucket.
- RESTful API and integration experience.
Interview Process
- Phone screen with the Talent Team.
- Interview with the Hiring Manager.
- Interviews with members of the Sales Team.
- Presentation.
- Final call with the Founder.
- Debrief, references, and offer.
Compensation & Benefits
- Market-competitive salary bands.
- Meaningful equity program.
- Comprehensive health benefits for employees and families, with 99% coverage.
- Flexible time off, holidays, and winter shutdown.
- Paid parental leave.
- Remote-first work with quarterly team off-sites.
Skills
JavaScript, Python, Go, Npm, Pypi, Git, GitHub, GitLab, Bitbucket, REST APIs, Software Supply Chain Security, Vulnerability Management
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