Solutions Engineer
Supports UK&I sales opportunities as a technical advisor, delivering demonstrations, customer pilots, architecture guidance, and training. Requires 5+ years of enterprise software presales experience, a technical background, and familiarity with cloud, identity, APIs, and security technologies.
About the job
Responsibilities
- Deliver interactive demonstrations of the Glean platform to prospective customers.
- Explain Glean’s architecture and how it fits within customer environments.
- Scope and execute sponsored pilots and Proof of Value exercises, validating technical requirements and business objectives.
- Educate and train customers and partners on the product.
- Present at company-sponsored industry events.
- Collaborate with product managers and engineers to investigate issues, submit feature requests, and understand the product roadmap.
Requirements
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field, or equivalent work experience.
- 5+ years of enterprise software presales experience.
- Experience with value-based discovery frameworks.
- Strong analytical and problem-solving skills.
- Ability to explain complex technical concepts clearly to customers, prospects, and partners.
- Comfort presenting virtually and in person.
- Familiarity with cloud infrastructure platforms such as Google Cloud, AWS, and Azure.
- Familiarity with identity services, single sign-on providers, and protocols including Azure/Entra ID, Okta, SAML, SCIM, and OIDC.
- Familiarity with APIs, API endpoints, and API troubleshooting.
- Familiarity with security concepts and tools including firewalls, VPNs, SSL/TLS, DLP, WAFs, and proxies.
Compensation & Benefits
- Compensation is determined by location, level, job-related knowledge, skills, and experience.
- Eligibility for variable compensation, equity, and benefits may apply.
- Medical and dental coverage.
- Generous paid time off.
- Pension plan contributions.
Skills
GCP, AWS, Microsoft Azure, Azure Entra Id, Okta, SAML, SCIM, OIDC, APIs, Firewalls, Vpns, Ssl/Tls, Dlp, Wafs, Proxies
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