BlackCloak
Digital executive protection for corporate leaders and high-profile individuals
BlackCloak develops a concierge cybersecurity platform offering privacy protection, personal device security, home network security, and incident response. It serves executives, board members, high-net-worth individuals, and family offices to prevent attacks originating in personal lives from impacting organizations. This extends enterprise security to personal domains, mitigating cyber threats like fraud, identity theft, and reputational damage.
Incident Responder (Tier 2)
Tier 2 Incident Responder handling client onboarding, alert triage, vulnerability scans, and incident response for a cybersecurity platform. Requires 2-5 years of infosec experience and strong client communication skills.
CyberSecurity & Identity Protection Engineer (Tier 3)
Tier 3 engineer deploys/manages EDR tools, conducts incident response, vulnerability assessments, and identity protection for clients. Monitors threats, automates workflows with SOAR/Python, and handles fraud resolution. Requires 3+ years cybersecurity experience.
Technical Success Specialist
Provides entry-level technical support and client onboarding for cybersecurity platform, managing tickets, device enrollment, and issue resolution via phone/email. Requires 2 years technical support experience and knowledge of major OS (Windows, macOS, iOS, Android).
Senior Enterprise Relationship Manager
Manages enterprise client relationships for a cybersecurity firm, ensuring satisfaction, retention, and value delivery through proactive support, data analysis, and cross-team collaboration. Requires 5+ years in customer success with cybersecurity knowledge.
Client Success Manager
Manages client relationships, drives platform adoption, handles onboarding, threat alerts, and identity theft resolutions for cybersecurity platform. Requires 2+ years in customer success or IT help desk with strong communication skills.
Security Engineer (Security Operations, Zero Trust)
Security Engineer focused on security operations, incident response, and Zero Trust implementation. Designs, deploys, and supports security tools like SIEM, EDR, and Cloudflare; triages alerts, automates responses, and collaborates on cloud/IAM security. Requires 3-5 years experience in cloud-native security engineering.
SkillBridge Internship - Incident Responder
Transitioning DoD SkillBridge intern embedded in security operations center, shadowing experts to handle real-world cybersecurity threats for high-profile clients and develop private-sector skills.