Provides client-facing technical support, onboarding, device enrollment, and privacy guidance for the BlackCloak platform. The entry-level role requires about two years of technical support or customer success experience, strong communication skills, and knowledge of major operating systems.
Tier 2 Incident Responder handling client onboarding, alert triage, vulnerability scans, and incident response for a cybersecurity platform. Requires 2-5 years of infosec experience and strong client communication skills.
Provides client-facing technical support, onboarding, device enrollment, and privacy guidance for the BlackCloak platform. The entry-level role requires about two years of technical support or customer success experience, strong communication skills, and knowledge of major operating systems.
Tier 2 Incident Responder handling client onboarding, alert triage, vulnerability scans, and incident response for a cybersecurity platform. Requires 2-5 years of infosec experience and strong client communication skills.