Site Reliability Engineer I
Supports and evolves the networking, compute, Kubernetes, and ingress infrastructure powering PagerDuty’s real-time platform. Requires 0–1+ years of relevant experience, Linux production operations, cloud infrastructure knowledge, programming proficiency, and Infrastructure as Code experience.
About the job
Responsibilities
- Support and improve foundational infrastructure, including networking, compute platforms, Kubernetes clusters, and ingress/traffic management systems.
- Contribute to the reliability and scalability of the core platform by hardening existing systems and rolling out new infrastructure capabilities.
- Participate in agile standups, planning, and retrospectives; communicate progress and risks early.
- Stay current on technical trends and suggest innovative tools and approaches.
- Monitor system health using metrics, logs, and alerts.
- Participate in 24/7 on-call rotations to detect, respond to, and resolve incidents.
Requirements
- 0–1+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering.
- Hands-on experience operating Linux-based systems in production environments.
- Working knowledge of networking fundamentals, including load balancing, DNS, TLS, and ingress traffic flow.
- Experience with container orchestration such as EKS or Kubernetes.
- Experience with cloud-native infrastructure, including networking and compute concepts, on AWS, GCP, or Azure.
- Proficiency in at least one programming language, such as Python, Ruby, or Go.
- Experience with Infrastructure as Code, such as Terraform or CloudFormation.
Nice-to-haves
- Experience with AWS cloud networking concepts, including VPCs, subnets, routing, security groups, and load balancers.
- Experience operating or contributing to production Kubernetes platforms such as EKS, including cluster upgrades, networking, or ingress configuration.
- Experience with monitoring, observability, and logging platforms such as Datadog, New Relic, Sumo Logic, Splunk, Prometheus, or Grafana.
- Familiarity with service meshes, ingress controllers, or API gateways such as Envoy, Istio, or NGINX.
Compensation and benefits
- Salary range: $98,000–$148,500.
- Comprehensive benefits package, flexible work arrangements, company equity, ESPP, retirement or pension plan, paid vacation, paid holidays and sick leave, wellness days, paid parental leave, paid volunteer time, company-wide hack weeks, and mental wellness programs.
- Benefit eligibility may vary by role, region, and tenure.
Skills
Linux, Networking, Kubernetes, Amazon Eks, AWS, Python, Ruby, Go, Terraform, CloudFormation, Prometheus, Grafana, Istio, Nginx
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