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PagerDutyPagerDuty

Senior HR Business Partner

Partners with leaders and managers on organizational effectiveness, employee relations, talent programs, and engagement while helping transform HRBP workflows through AI and people analytics. Requires a bachelor's degree, substantial HRBP or HR Generalist experience, and expertise supporting global teams.

About the job

Responsibilities

Client Leadership Support

  • Partner with management teams to execute HR programs and initiatives and drive employee engagement and retention.
  • Assess organizational health and effectiveness, identifying opportunities for improvement and efficiency.
  • Use people metrics to inform decisions about growth and retention.
  • Collaborate with leaders and managers on organizational change, performance decisions, talent development, engagement, communications, and program rollouts.
  • Lead coaching and feedback efforts and provide recommendations based on experience and HR expertise.
  • Build cross-functional relationships that support communication, collaboration, and effective workflows.

AI-Driven HRBP Transformation

  • Support evaluation, piloting, and deployment of AI/ML tools for the People organization.
  • Optimize HRBP workflows and design scalable, AI-augmented solutions to reduce administrative burden.
  • Partner with analytics teams to generate actionable insights on talent growth, retention, and organizational effectiveness.

Global Employee Relations and Program Execution

  • Lead complex employee relations cases, including workplace investigations and conflict resolution, while ensuring compliance with employment laws and company policies.
  • Collaborate with People Team specialists, HRBPs, and managers to execute performance management and compensation planning programs.
  • Support international mobility and cross-border employment matters as needed.

Requirements

  • Bachelor's degree in business, human resources, or a related field.
  • 3+ years of related experience in human resources, preferably in SaaS or high technology.
  • At least 2 years of experience as an HR Business Partner or HR Generalist supporting technical, customer-facing, and corporate employees and managers.
  • Experience managing complex global employee relations cases and organizational programs.
  • Demonstrated ability to use AI tools to improve HR process efficiency.
  • Experience working with global and distributed teams in a fast-paced environment.
  • Strong business acumen and program or project management skills.
  • Ability to prioritize competing demands and maintain strong attention to detail.

Compensation and Benefits

  • Base salary range: $110,000–$166,100 USD.
  • May be eligible for bonus, commission, equity, and benefits.
  • Benefits may include comprehensive benefits, flexible work arrangements, company equity, an employee stock purchase program, retirement or pension plan, paid vacation, paid holidays and sick leave, wellness days, companywide paid days off, and paid parental leave.

Skills

Human Resources, Hr Business Partner, Employee Relations, Workplace Investigations, Conflict Resolution, People Analytics, Performance Management, Compensation Planning, Organizational Development, AI/ML, Program Management, Project Management, Employment Law, Talent Management, Employee Engagement

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