Enterprise Account Executive

Responsibilities

• Own and grow a defined portfolio of enterprise accounts through upsell, cross-sell, and expansion opportunities.
• Build trusted executive relationships through in-person engagement and consultative selling.
• Develop and execute strategic account plans covering growth areas, expansion pathways, and competitive positioning.
• Drive adoption of PagerDuty’s Operations Cloud by communicating business value and ROI.
• Execute complex, multi-product sales motions and partner with Solution Consultants on technical validation and proof-of-concept activities.
• Maintain accurate forecasts and pipeline data in Salesforce using the MEDDICC framework.
• Collaborate with Customer Success, Product Management, and Renewals teams to support satisfaction and long-term retention.

Requirements

• 8+ years of experience in enterprise B2B sales, account management, or expansion roles within SaaS or cloud software.
• Proven success managing a quota in complex, long-cycle enterprise sales.
• Demonstrated ability to sell to and influence C-level executives.
• Proficiency with Salesforce for pipeline management and forecasting.
• Bachelor’s degree or equivalent experience.

Nice-to-haves

• Enterprise sales experience using MEDDPICC and Value Selling.
• Experience managing high-value accounts.
• Track record of multi-product sales and solution-based selling.
• Understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments.
• Strong strategic thinking, communication, negotiation, and relationship-building skills.

Compensation and Benefits

• Competitive salary.
• Comprehensive benefits package.
• Flexible work arrangements.
• Company equity and employee stock purchase program, where eligible.
• Retirement or pension plan.
• Paid vacation, holidays, and sick leave.
• Wellness days and companywide paid days off.
• Paid parental leave, subject to local laws and eligibility.
• 20 hours of paid volunteer time off per year.
• Mental wellness programs.