Senior Content Strategist
Creates and edits multi-format B2B technology content that strengthens PagerDuty’s platform narrative, supports full-funnel campaigns, and engages enterprise technology buyers. The role requires 4+ years of relevant experience, strong writing skills, and a technology-brand portfolio.
About the job
Responsibilities
- Partner with Campaigns, Product Marketing, and Communications to align content themes with brand-awareness and full-funnel campaign goals.
- Create and deliver content in formats including blog posts, eBooks, whitepapers, emails, and scripts, covering platform narratives, use cases, and product benefits.
- Craft compelling headlines, hooks, and marketing copy.
- Collaborate with thought leaders, product experts, and writers as an editor to maintain quality and tone across written and multimedia assets.
- Maintain a high standard for writing quality and visual presentation.
- Use data, analytics, and GEO/AEO tools to evaluate content performance and improve future content.
- Identify opportunities to make content more modern, relevant, and actionable.
- Use AI to accelerate content production while applying human judgment to tone and quality.
- Coordinate with Content Operations, Brand, Product Marketing, Events, and Campaigns teams to deliver assignments on time.
- Build and monitor baseline content-performance metrics and use insights to improve content.
Requirements
- Bachelor’s degree in a relevant program or equivalent experience.
- 4+ years of experience in content creation, marketing, communications, journalism, or a similar field.
- Portfolio of written work for technology brands.
Nice-to-haves
- B2B SaaS experience.
- Experience marketing to IT and senior technology buyers at enterprise companies.
- Understanding of technology and B2B companies, with curiosity about technology trends.
- Experience creating technical content for developers or engineers.
- Experience collaborating across teams to produce customer-focused content.
- Excellent written and verbal communication skills.
- Familiarity with Google Suite and ability to adopt new tools.
- Comfort with data and a test-and-learn mindset.
- Interest in technology news and business trends.
Compensation and benefits
- Base salary range: 114,000 - 191,400 USD.
- Potential eligibility for bonus, commission, equity, and benefits.
- Benefits may include comprehensive benefits, flexible work arrangements, company equity, ESPP, retirement or pension plan, paid vacation, paid holidays and sick leave, and wellness days.
Skills
Content Strategy, Content Marketing, Copywriting, Editing, Technical Content, B2B SaaS, Marketing Communications, Journalism, Google Workspace, Content Analytics, Geo/Aeo, Artificial Intelligence
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