Social Media Lead
Leads Ramp’s social strategy and operating model, shaping high-impact campaigns, executive and employee advocacy, community management, and measurement. Requires 2+ years of strategic social or related marketing experience, strong editorial judgment, and expertise across major social platforms.
About the job
Responsibilities
- Set Ramp’s social strategy, raise the creative bar, and focus the calendar on fewer, more consequential moments.
- Decide when Ramp, employees, executives, creators, customers, or partners should lead stories, and build distribution plans around them.
- Help employees and executives post credibly through guidance, coaching, and amplification.
- Build a reliable approach to community management and social support, including a contractor bench.
- Coordinate producers, influencers, Brand, Communications, Growth, Support, and visibility teams on priority work.
- Establish a social scorecard and use insights to improve performance over time.
Requirements
- 2+ years leading strategic social or related marketing programs at a technology, consumer, or media company.
- Experience building social strategy and its operating model, including prioritization, agency management, workflows, measurement, and executive alignment.
- Excellent editorial judgment and understanding of credible, native content across LinkedIn, X, Meta, YouTube, and emerging community channels.
- Experience with performance and brand measurement, distinguishing correlation from impact, and running disciplined tests.
Benefits
- Flexible paid time off.
- Home-office equipment, health and wellness, and intra-office travel stipends.
- United States employees: medical, dental, and vision coverage; One Medical membership; 401(k) with employer match; fertility HRA; parental leave; pet insurance; in-office meals and snacks; relocation coverage to New York City or San Francisco.
- Canada employees: medical, dental, and vision coverage; life, AD&D, and disability coverage; fertility drug coverage; retirement plan with employer match; parental leave; employee assistance and virtual care.
- United Kingdom employees: private medical insurance; virtual GP and at-home care; workplace pension; parental leave.
Skills
Social Media Strategy, Community Management, Agency Management, Editorial Judgment, LinkedIn, X, Meta, Youtube, Performance Measurement, Brand Measurement, A/B Testing, Executive Alignment
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