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MercuryMercurySan Francisco, CA

Senior Product Manager

Lead the Activation team to own the end-to-end user journey from first deposit to meaningful engagement and "aha" moments for Mercury customers. Define roadmaps, build in-product and lifecycle systems, run experiments, and drive strategies that turn signups into enduring, value-realizing users.

201k – 251k/yr
Remote7+ YOEProduct Management

About the role

What you'll do

  • Own the end-to-end user journey from deposit to meaningful engagement, increasing the likelihood that customers take their next best step – whether that’s sending a payment, creating a card, or adopting a financial workflow.
  • Set the direction and define prioritized roadmaps for the team; ensuring we’re focused on work that solves user problems, enables product teams, and maximizes customer value.
  • Build systems that drive activation through in-product experiences, lifecycle marketing, and experimentation across surfaces like the dashboard and onboarding flow.
  • Define customer lifecycle strategies for different segments and product surfaces, identifying key inflection points and sequencing the right product interventions.
  • Use data and user insights to develop hypotheses, design experiments, and measure impact; not just feature usage, but customer progress and business value.
  • Help develop sticky experiences that make it simple for customers to adopt and find repeatable value across our platform.

What sets you up for success

  • 7+ years of product management experience, ideally with horizontal, platform, or lifecycle teams; especially those accountable for delivering a quality user experience across surfaces. Bonus points for owning customer journeys or growth funnels in a product-led company.
  • Strong product intuition, with the ability to turn complex, cross-cutting problems into clear strategy, and to bring others along with your thinking.
  • Comfort working across disciplines, you’ve collaborated with design, engineering, marketing, and data teams, and know how to drive momentum even when no one reports to you.
  • A hands-on approach to execution, you’re just as comfortable getting into the details of UX, lifecycle triggers, or onboarding copy as you are shaping vision or setting goals.
  • Enthusiasm for working with talented (and opinionated) peers, and the maturity to engage thoughtfully and openly in a collaborative environment.

Compensation

  • US employees (any location): $200,700 - $250,900 base salary
  • Canadian employees (any location): CAD 189,700 - 237,100 base salary
  • Equity (stock options/RSUs) and benefits included. Ranges updated regularly using compensation survey data; offers based on experience, expertise, location, and internal pay equity.

Skills

Product Managementuser journey designLifecycle MarketingExperimentationData AnalysisuxOnboardingRoadmappingcustomer segmentationCross-Functional Collaboration
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