Account Manager, Growth

Responsibilities

• Identify expansion opportunities within a scaled portfolio of Ramp customers and own the sales process through close.
• Develop and execute upsell and cross-sell strategies while maintaining an expansion pipeline.
• Understand customer personas and serve as a trusted advisor and consultant.
• Use sales methodologies to uncover customer needs and pain points.
• Gather customer feedback to inform the product roadmap and customer communication strategy.
• Collaborate with cross-functional partners to improve operational efficiency and advocate for customers.

Requirements

• At least 2 years of customer-facing or direct sales experience.
• Proven achievement in a high-velocity business environment.
• Prior CRM experience, preferably Salesforce.
• Experience with outbound prospecting and product demonstrations.
• Comfort with sales tools, processes, analytical and quantitative work.
• Consultative sales approach and interest in understanding business challenges.
• Ability to discuss Ramp’s value proposition with C-level executives, finance teams, and decision-makers.
• Consistent record of meeting or exceeding sales targets in a fast-paced, metrics-driven environment.
• Strong verbal and written communication skills, including compelling sales pitches and presentations.
• Organizational, project management, and time management skills.
• Entrepreneurial, self-starting approach and ability to work within undefined processes.

Nice to Have

• Bachelor’s degree from an accredited university.
• Financial services sales experience.
• Experience at a high-growth startup.

Benefits

• Flexible paid time off.
• Home-office equipment ordering, health and wellness stipend, intra-office travel budget, and weekly coffee stipend.
• For United States employees: medical, dental, and vision coverage; One Medical membership; 401(k) with employer match; fertility HRA; parental leave; pet insurance; in-office perks; and relocation coverage to New York City or San Francisco.