San Francisco, CA
Cloud-native API and AI connectivity platform
Kong builds a unified platform for API gateways, AI gateways, service meshes, and ingress controllers. It serves enterprises like United Airlines and HSBC, handling billions of API calls daily. The platform boosts developer productivity, automates security, and scales performance for API-first and AI applications.
Sources and assesses high-impact GTM talent for a scaling enterprise software sales organization. The role partners with GTM leaders, conducts deep competency interviews using MEDDIC/MEDDPICC principles, and optimizes recruiting operations through market intelligence and funnel metrics.
Develops inbound and outbound campaigns, prospects with IT and business decision-makers, qualifies opportunities, and sets introductory meetings for Account Executives. Requires 1–2+ years of sales or customer-facing experience, strong communication skills, and a goal-oriented mindset.
This role manages and grows a portfolio of commercial customers by driving adoption, technical outcomes, and strategic use of Kong’s API and AI connectivity platform. The ideal candidate brings customer-facing experience in SaaS or infrastructure software and expertise in cloud-native technologies, API management, and DevOps.
Enterprise Account Executive responsible for owning the full sales cycle for Kong's API and AI platform, targeting large enterprises, building pipeline, closing complex deals, and driving revenue growth through consultative selling and C-level relationship building. Requires 7+ years enterprise sales experience.
Sr. Staff Product Designer owning the visual language, components, templates, and evolution of Kong's design system. Requires 8+ years experience, exceptional visual craft, systems thinking, accessibility expertise, and a bias toward shipped product cohesion while mentoring the design team.
Leads and builds a Managed Gateways Site Reliability Engineering team, initially contributing hands-on to enterprise implementations and reliability initiatives. The role requires engineering management experience, cloud-native distributed-systems expertise, Kubernetes, Golang, and strong observability and incident-management capabilities.
Senior Site Reliability Engineer owning production reliability and enterprise customer implementations for Kong's fast-growing Managed Gateways SaaS product across AWS, GCP, and Azure. Requires deep Kubernetes, cloud-native, and Golang expertise plus customer-facing technical leadership.
Senior Director partnering with global Sales leadership to own the sales operating system. Drives strategy, planning, coverage design, operating cadence, productivity insights, GTM alignment, and AI adoption to scale revenue performance through major model transitions.
Own and create daily social media content for Kong's brand and executives across LinkedIn and X. Develop formats, ghostwrite for leadership, experiment with high-performing posts and short-form video while learning the technical API/AI product. Requires proven social media creation skills, strong instincts for internet culture, and end-to-end ownership.
Enterprise Account Executive responsible for owning the full sales cycle, building pipeline, closing complex deals with large enterprises, and driving revenue growth for Kong's API and AI platform. Requires 7+ years enterprise sales experience, consultative skills, and C-level relationship building.
Commercial Account Executive responsible for full sales cycle including prospecting, demos, negotiations, and account expansion for Kong's API and AI platform. Requires 5+ years commercial sales experience, consultative skills, and CRM proficiency; open-source/API knowledge is a plus.
Entry-level AI Enablement Specialist partnering with business teams to identify opportunities, build AI automations and prompt-based tools, coach users, and track adoption. Requires 2-3 years practical AI tool experience (including internships/coursework), strong communication, and eagerness to build rather than just use AI.
Founding engineer building the coordination fabric for an agent-to-agent and agent-to-API marketplace, owning full-stack marketplace surfaces, transaction infrastructure (identity, metering, settlement), and agent-native UX with MCP servers, sandboxes, and SDK generation. Requires 7+ years building complex distributed systems, mastery of backend languages like Go, Kubernetes, and experience with autonomous agents/tool-calling.
Own strategic revenue programs spanning executive engagement, investor relations, and CRO operations while supporting flagship events like SKO and incentive trips. Requires 5+ years program management experience in B2B SaaS or revenue organizations, Cvent/Salesforce proficiency, and willingness to travel 20%.
Lead AMS GTM planning, structure design, and performance tracking for a hyper-growth sales organization. Partner with leadership on quota setting, territory planning, CRM accuracy, and cross-functional initiatives.
Hands-on AI Enablement Specialist building AI workflows and automations across business functions while coaching teams to adopt AI tools independently. Requires 5+ years cross-functional experience and a track record of delivering measurable AI-driven productivity gains.
As a Staff Design Technologist, you will bridge product design, design systems, and frontend implementation, shaping how design and engineering collaborate at scale. You will lead AI-enabled design workflows, build and maintain prototyping kits, and drive platform UI cohesion.
As a PS Sales Consultant, you will drive the adoption and value realization of Kong’s platform by owning the end-to-end Professional Services sales lifecycle. You will architect tailored service proposals, cultivate trusted advisor relationships, and lead customer discovery workshops.
Lead customer engagements and drive professional services delivery for key Kong customers. Own project management, financial operations, escalations, and cross-functional coordination in a fast-paced SaaS environment.
Forward Deployed Engineer partnering with enterprise customers to implement Kong’s API and AI gateway platform, build automation and migration tooling, and deliver production solutions across cloud-native environments. Requires 8+ years in platform/SRE/software engineering and deep expertise in Kubernetes, cloud infrastructure, and scripting languages.
Develops inbound/outbound sales campaigns, prospects IT/business decision-makers via phone/video/LinkedIn/email, qualifies leads in Salesforce, sets meetings for AEs, and exceeds opportunity quotas in a fast-paced environment. Requires 1-2+ years sales experience and hunter mentality.
Staff Solutions Engineer supports sales by architecting Kong API/AI platform solutions for enterprises, leading PoCs, building client relationships, and creating technical documentation. Requires 7+ years in software/sales engineering at SaaS companies with expertise in cloud-native tech, APIs, and AI.
Leads global team of CSMs to build scalable, digital-first customer success strategies using automation, AI, and self-service tools for commercial API customers. Requires 10+ years CS experience, 5+ years leadership, and technical knowledge of APIs/microservices.
Senior Site Reliability Engineer responsible for operating and scaling Kong’s multi-region SaaS platform across AWS, GCP, and Azure. The role focuses on Kubernetes infrastructure, automation, observability, reliability engineering, and production operations at enterprise scale.