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KongKongAlbany, NY

Senior Revenue Program Manager

Own strategic revenue programs spanning executive engagement, investor relations, and CRO operations while supporting flagship events like SKO and incentive trips. Requires 5+ years program management experience in B2B SaaS or revenue organizations, Cvent/Salesforce proficiency, and willingness to travel 20%.

Salary not listed
Remote5+ YOERevenue Operations

About the role

Key Responsibilities

Executive & Customer Programs

  • Executive Briefing Program: Build out and manage day-to-day operations, creating best-in-class experiences for strategic customer and prospect engagements
  • Executive Sponsorship Program: Develop and manage a structured program aligning senior leaders with key accounts to deepen relationships and accelerate revenue
  • Investor Program: Build and manage a program cultivating relationships between Kong's investor community, supporting pipeline and growth objectives

Revenue Events Support

  • Annual Sales Kickoff (SKO): Own overall design elements (venue, production, web design), build and maintain registration website, manage registration flow and attendee support, support vendor coordination pre-event and onsite
  • Silverback Circle (Annual Incentive Trip): Own overall design elements, build and maintain registration website, manage registration flow and attendee support
  • Support additional revenue events as needed

CRO Org Operations & Planning

  • Support planning and coordination of Quarterly Business Reviews (QBRs) for the CRO organization
  • Manage operating rhythm, scheduling, calendar coordination, and administrative support for the CRO organization

Recognition & Employee Programs

  • Manage facilitation and fulfillment of employee gift programs, including recognition moments, milestones, and company-wide gifting initiatives

Requirements

  • 5+ years of experience in program management and executive engagement, ideally within fast-paced B2B SaaS or supporting Revenue/Sales organizations
  • Proven track record of building and scaling programs from the ground up with strong attention to process, documentation, and continuous improvement
  • Experience managing budgets and navigating procurement and contracting processes
  • Track record of delivering complex, cross-functional projects on time and under pressure
  • Comfortable communicating and collaborating with C-suite executives and senior sales leaders
  • Ability to pivot quickly in high-growth environments while maintaining a "no-task-is-too-small" attitude
  • Experience using Cvent and Salesforce
  • Willingness to travel ~20% to support key events and executive engagements
  • Bachelor's degree (BA/BS) in Business Administration or related field required

Nice-to-Haves

  • Experience in fast-paced B2B SaaS environment
  • Experience supporting Revenue/Sales organizations

Skills

Program ManagementCventSalesforceBudget ManagementExecutive EngagementCross-Functional Project ManagementEvent PlanningProcurementQbr CoordinationStakeholder Management

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