Senior Commercial Deal Desk Analyst
Supports complex commercial deals by advising on pricing, terms, approvals, and quoting while building scalable Deal Desk processes. Requires 4+ years in Deal Desk, Revenue Operations, Commercial Finance, or a related B2B SaaS function, plus Salesforce CPQ/Revenue Cloud experience.
About the job
Responsibilities
- Partner with Enterprise Account Executives, Sales Managers, Finance, Legal, and Revenue Operations on complex, non-standard, and high-impact deals.
- Advise on deal structure, pricing, terms, discounting, approvals, amendments, renewals, co-terms, ramps, bundled products, and other commercial considerations.
- Review and execute deal submissions in Salesforce CPQ/Revenue Cloud, ensuring quotes and contracts are accurate, complete, and ready for approval and invoicing.
- Build Commercial Deal Desk foundations, including intake processes, approval routing, discount governance, exception handling, service-level agreements, and documentation.
- Create playbooks, training materials, office hours, and practical guidance for sales teams.
- Improve workflows through automation, AI tooling, and CPQ configuration in partnership with technical teams.
- Use deal data and KPIs to identify bottlenecks, improve deal quality, and recommend changes supporting efficient growth.
Requirements
- 4+ years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related function in a B2B SaaS environment.
- Hands-on experience with Salesforce CRM and Salesforce CPQ/Revenue Cloud, including complex quoting and cross-object issues.
- Strong understanding of commercial deal structures, including ARR, multi-year agreements, amendments, renewals, co-terms, ramps, stub billing, bundled products, and discounting.
- Experience building or improving processes, documentation, approval workflows, and commercial policies.
- Sound commercial judgment and ability to balance customer and seller needs with pricing discipline, revenue integrity, and business risk.
- Strong cross-functional communication and ability to influence without formal authority.
Nice to Have
- Experience using AI, automation, or workflow tools to reduce manual work and improve quote-to-cash processes.
Compensation
- United States: $96,000–$134,000 USD annual base salary.
- Canada: $89,000–$125,000 CAD annual base salary.
- Benefits may include health, dental, retirement contributions, paid time off, equity, and incentive programs.
Skills
Salesforce, Salesforce Cpq, Revenue Cloud, Deal Desk, Revenue Operations, Commercial Finance, B2B SaaS, Pricing Strategy, Quote-To-Cash, Workflow Automation, Artificial Intelligence, Sales Operations
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