Fraud & Risk Analyst

Responsibilities

• Develop, implement, and improve comprehensive fraud detection strategies, real-time fraud rules, and models, independently and in collaboration with relevant teams.
• Support cross-functional teams in building dashboards and tools to measure payment processes, operations, and new programs.
• Collaborate with Product Management, Data Science, Engineering, and Operations to resolve identity, integrity, and other fraud-related issues and escalations.
• Communicate complex information verbally and in writing to executive leadership, partners, and individual contributors.
• Report overall status, key business metrics, issues, recommendations, and plans to senior management and executives.
• Establish business cases and projected ROI for investments and prioritize fraud-program opportunities.
• Deliver enhancements to fraud detection and mitigation, communicating and prioritizing development with product management and engineering teams.
• Create robust, customer-friendly policies that reduce user friction while balancing fraud loss.

Requirements

• 5+ years of experience across payment, marketplace, e-commerce, retail, digital media, or financial services industries; 8+ years for the Senior Analyst level.
• Fraud, payments, or identity experience, especially in merchant risk, is preferred.
• Bachelor’s degree in a quantitative field or relevant work experience.
• Expertise in SQL, Python, or another programming language for querying data and performing analysis.
• Bias toward action and ability to resolve issues in a high-energy, fast-paced environment.
• Ability to execute projects independently with minimal oversight.
• Strong communication skills, including presenting and writing complex analyses clearly.
• Ability to prioritize competing projects and work effectively across departments.
• Experience managing senior executive requests with written and verbal communication.
• Structured, deep-dive approach to problem solving.
• Excellent cross-group collaboration and ability to influence outcomes in a matrixed environment.
• Strong organizational, prioritization, scheduling, time-management, and deadline-management skills.

Compensation and Benefits

• Expected base pay range in the Toronto area: CAD $96,000–$120,000, excluding potential equity, bonus, and benefits.
• Extended health and dental coverage, life insurance, and disability benefits.
• Mental health benefits.
• Family-building, child-care, and pet benefits.
• Lyft-funded Health Care Savings Account.
• RRSP plan with company match.
• Flexible paid time off for salaried team members; hourly team members receive 15 days paid time off, plus an additional day for each year of service.
• 18 weeks of paid parental leave for biological, adoptive, and foster parents.
• Subsidized commuter benefits and Lyft ride credits.
• Hybrid schedule with at least 3 days per week in the office; hybrid roles may work from anywhere for up to 4 weeks per year.