Account Development Representative

Responsibilities

• Work with the Sales team to develop and lead inbound and outbound campaigns from idea generation through qualified calls.
• Develop strong sales and product knowledge and interact with IT and business decision-makers via telephone, video, LinkedIn, and email.
• Update lead and prospect activity in Salesforce to ensure effective lead management.
• Set qualified introductory meetings for the Sales team.
• Nurture early-phase opportunities for future pipeline potential.
• Exceed monthly and quarterly opportunity quotas.
• Build strong relationships with the Marketing team and Account Executives to maximize business results.
• Invest in self-development and develop skills for current and future success.

First 90 Days

By the end of month 1

• Meet the team and learn new tools.
• Complete sales boot camp training.
• Understand Kong's product offerings.
• Understand how the Account Development, Marketing, and Account Executive teams work together.

By the end of month 2

• Become comfortable speaking with clients by phone about Kong.
• Work with the Account Executive team on the first opportunity.
• Shadow calls and participate in role plays.
• Begin delivering ramp quota.

By the end of month 3

• Understand the sales funnel and contribute value to the sales organization.
• Demonstrate sales methodologies.
• Provide insights to Account Development and Marketing teams to support continuous improvement.
• Deliver against ramp quota.

Requirements

• 1–2+ years of strong sales or customer-facing experience.
• Track record of hitting and exceeding goals.
• Comfortable prospecting, cold-calling, and following up on incoming leads.
• Ability and willingness to learn, react to feedback, and share lessons learned.
• Outstanding phone, written, and active-listening communication skills.
• Strong drive for success, work ethic, curiosity, and focus on achieving sales goals.
• Time-management skills and ability to work independently and through coaching.
• Desire to work in a driven, fast-paced environment.

Benefits and Compensation

• Compensation details were not included in the job description.