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KongKongOlympia, WA

Senior Software Engineering Manager, Managed Gateways SREs

Leads and builds a Managed Gateways Site Reliability Engineering team, initially contributing hands-on to enterprise implementations and reliability initiatives. The role requires engineering management experience, cloud-native distributed-systems expertise, Kubernetes, Golang, and strong observability and incident-management capabilities.

153k – 218k/yr
Remote5+ YOEEngineering Management

About the role

Responsibilities

  • Build Kong's Managed Gateways SRE team in Seattle, Washington, from the ground up by hiring, setting standards, and remaining hands-on with enterprise implementations as the team ramps.
  • Contribute directly to critical implementations and reliability work during the team's early stages.
  • Lead, mentor, and grow a high-performing team of Site Reliability Engineers supporting Managed Gateway offerings and enterprise customers across the Americas and Europe.
  • Architect and implement robust, scalable, fault-tolerant cloud-native systems using Kubernetes, Golang, and major cloud providers.
  • Own the operational lifecycle, including monitoring, alerting, incident response, blameless post-mortems, and continuous service improvement.
  • Improve developer experience and operational efficiency through automation, self-service tooling, and streamlined API gateway deployment and management workflows.
  • Define, track, and report on SLOs and SLIs.
  • Advocate for architectural practices that maintain performance and resilience as Managed Gateways scales.
  • Collaborate with Product, engineering, and support teams on roadmap decisions and operational readiness.

Requirements

  • Experience leading and managing Site Reliability Engineering or DevOps teams in a fast-paced, high-growth environment.
  • Expertise designing, deploying, and operating highly available distributed systems on AWS, Azure, or Google Cloud.
  • Extensive production experience with Kubernetes and container orchestration.
  • Proficiency in Golang or similar modern programming languages for infrastructure automation and service development.
  • Strong understanding of observability principles and tools such as Prometheus, Grafana, and OpenTelemetry.
  • Experience managing critical incidents, performing root cause analysis, and implementing preventative measures.

Nice-to-haves

  • Familiarity with API gateway technologies, service mesh, or network proxies.
  • Open-source contributions or participation in SRE/cloud-native communities.
  • Cloud or Kubernetes certifications, such as AWS Certified DevOps Engineer, CKA, or CKAD.
  • Experience at companies focused on developer tools, infrastructure software, or API management.

Compensation and benefits

  • Annual salary range: $153,000–$218,000.

Skills

KubernetesGoAWSAzureGCPPrometheusGrafanaOpenTelemetryapi gatewaysservice meshnetwork proxiesDistributed Systemscontainer orchestrationslosslis

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