Commercial Account Executive
Commercial Account Executive responsible for full sales cycle including prospecting, demos, negotiations, and account expansion for Kong's API and AI platform. Requires 5+ years commercial sales experience, consultative skills, and CRM proficiency; open-source/API knowledge is a plus.
About the job
What You’ll Be Doing
- Develop and execute sales strategies to target commercial customers, focusing on building and maintaining a robust pipeline that drives long-term growth.
- Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets.
- Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs.
- Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs.
- Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.
- Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts.
- Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.
- Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge.
- Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.
- Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings.
What You’ll Bring
- 5+ years of experience in commercial sales with demonstrated success in selling to small to medium enterprises, particularly to senior-level executives and across multiple departments.
- Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.
- Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders.
- A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.
- Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics.
- Knowledge of open-source software, APIs, or infrastructure software is highly advantageous.
- Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.
- Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.
Skills
Salesforce, Consultative Selling, CRM, Open Source Software, APIs, Infrastructure Software, Account Management, Sales Forecasting, Negotiation, C-Level Selling
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