AlephUnited StatesOnboards customers to Aleph's FP&A platform, builds trust-based partnerships, monitors usage metrics for expansion, and relays customer feedback to product/engineering teams. Requires 2-3 years FP&A/consulting experience and Excel/Google Sheets expertise.
Manages client success for rehab therapy businesses using B2B SaaS EMR software, providing training, support, onboarding, and upselling premium features post-go-live. Requires outpatient physical therapy clinic experience, clinical background, and strong technical/software passion.
Customer Success Specialist owns a portfolio of accounts in a high-volume environment, leading onboarding, training, reviews, renewals, and expansions for a SaaS automotive platform. Requires 2+ years customer-facing experience, preferably in SaaS, strong communication, and data skills.
Supports Customer Success Managers in onboarding housing customers to EliseAI platform, drives adoption and retention through data monitoring, training sessions, and cross-team collaboration. Requires 1-3 years customer-facing experience and strong communication skills.
Leads a small team of installation specialists to deliver high-quality POS deployments, manage client coordination, and drive process improvements in a hybrid role. Requires 5 years of customer success experience and 1 year of team management.
Fast Track Onboarding Specialist providing personalized 1:1 support to help customers onboard A2P numbers, manage compliance, SLAs, and resolve issues for strategic Twilio accounts. Requires 2+ years A2P experience, strong customer focus, and ability to handle up to 12 accounts while meeting strict SLAs.