Leads strategic onboarding and activation for payments customers, guiding implementation, training, adoption, and processing-volume growth. Requires 5+ years in onboarding, customer success, activation, or implementation, plus strong payments expertise and consultative communication skills.

Manages enterprise customer relationships post-sale, driving adoption, retention, renewals, growth, and satisfaction. The role requires 6+ years of client-facing enterprise relationship management experience, strong technical and executive communication skills, and payments or fintech knowledge as a plus.

Owns strategic relationships and long-term success for complex global enterprise hotel accounts, coordinating deployments, adoption, executive engagement, and expansion. Requires 5+ years in enterprise customer success, account management, or strategic consulting and strong C-level communication skills.

Senior customer success professional managing strategic SaaS accounts, driving adoption, retention, renewals, and business value through data-driven account planning and executive engagement. Requires 8+ years of relevant experience and strong analytical, consultative, and communication skills.

Customer Success Associate supporting Sleeper's sports gaming platform (Sleeper Picks DFS product) on night shift. Responsibilities include user support via multiple channels, fraud review, feedback collection, and collaboration with internal teams. Requires 2+ years customer support experience, strong communication, empathy, and availability for nights/weekends/holidays.

Build Bolter’s customer success function from scratch by onboarding operators, translating their business processes into automated blueprints, driving retention, and shaping the product through customer feedback. Requires 5+ years in customer-facing work, strong process-mapping ability, AI fluency, and excellent communication.

Owns customer onboarding from signed deal through early adoption, including discovery, implementation, training, migration, and handoff to Account Management. Requires 2+ years of proposal development or capture experience and strong client communication skills.

Own a portfolio of technical B2B SaaS customers, driving onboarding, adoption, retention, expansion, and advocacy. The role requires at least two years of customer success experience, technical fluency with databases or infrastructure, and the ability to engage both executive and engineering stakeholders.

Manages enterprise customer relationships, driving platform adoption, retention, value realization, and account expansion. Requires at least three years in customer-facing work, experience with large enterprise accounts, strong executive communication, and familiarity with analytics, APIs, and SQL.

Provides personalized event-travel support for clients and travelers, managing bookings, fare information, program planning, troubleshooting, and client relationships. Requires strong travel-booking and GDS expertise, customer service skills, and proficiency with business and communication tools.

Senior customer success leader managing complex enterprise accounts, driving renewals and expansion, and building scalable customer success operations. Requires 8+ years in Customer Success or Account Management, enterprise experience, strong commercial judgment, and comfort working in ambiguity.

Provides high-touch business travel consulting for a client portfolio, arranging complex travel and identifying cost savings through GDS, Navan, and mixed-mode booking tools. Requires core business-travel experience, strong client service skills, and proficiency with GDS systems.

Own customer strategy and lifecycle growth for an AI marketing platform, guiding self-serve and mid-market customers from onboarding through expansion and renewal. The role requires 4+ years of customer-facing experience, marketing fluency, strong writing, and the ability to translate product feedback into action.

Manage strategic life sciences accounts and scalable customer programs that drive adoption, optimization, and safe deployment of Anthropic’s AI products. The role requires 6+ years in customer success, technical account management, or solutions engineering, plus life sciences research experience and technical fluency.

Manages renewals, adoption, expansions, and customer relationships across a shared EMEA account portfolio. Requires at least two years of SaaS/B2B customer success or sales experience, fluency in English and Slovenian, and comfort demonstrating technical products.

Leads a team of Strategic Customer Success Managers serving complex enterprise accounts, owning retention, expansion, customer outcomes, and team development. Requires 5+ years leading B2B SaaS Customer Success teams and strong executive relationship, analytics, and change-management skills.

Customer Success Specialist supporting clients with self-directed retirement accounts via phone, chat, and email. Requires 2+ years customer service experience, strong communication skills, and ability to solve complex issues.

Supports customers in adopting and securely using Auth0 and related identity technologies through proactive outreach, technical guidance, webinars, and cross-functional programs. The role is designed for new graduates with strong communication, analytical skills, and foundational knowledge of IAM, SaaS, cloud infrastructure, and security.

Own end-to-end onboarding for high-value SaaS customers, partnering with Account Executives and internal teams to manage implementations, resolve blockers, and drive activation. Requires 1+ years of customer-facing onboarding or implementation experience, strong organization, and clear communication.

Design and deliver scalable technical onboarding and adoption programs for enterprise customers using Perplexity Computer. The role combines customer facilitation, AI and integration fluency, adoption diagnostics, usage-data analysis, and cross-functional collaboration.

Leads Training, Content, and Quality teams while building scalable onboarding, knowledge-management, and support-enablement systems. Requires 8+ years in support or operations, multi-team management experience, and expertise with LMS, CMS, quality tools, and AI-enabled improvement.

Staff-level customer success professional managing technically sophisticated commercial accounts, driving adoption and growth, and partnering with Sales and Product. Requires customer-facing experience in SaaS, open-source, or infrastructure software plus strong cloud-native, API, and DevOps knowledge.

Leads strategic enterprise customer engagements focused on cloud security adoption, transformation, and expanding the value of Wiz. Requires 6+ years in customer-facing strategic work and strong stakeholder, project management, and security SaaS expertise.

Guides new customers through implementation and payroll setup, resolves onboarding blockers, and coordinates successful handoffs. Requires 1–3 years in a customer-facing, operations, or support role, strong communication, organization, and attention to detail.

Manage a book of business as a Customer Success Manager, driving retention and growth through stakeholder relationships, strategic reviews, and proactive support for SaaS/HR Tech clients.

Leads GitLab’s EMEA Customer Success Management & Architecture and Customer Success Engineering organizations, unifying relationship and technical post-sales motions to improve adoption, outcomes, retention, and expansion. Requires significant enterprise SaaS leadership experience across customer-facing and technical teams.

Own value realization, adoption, and AI maturity for high-value B2B SaaS customers. The role requires customer success or consulting experience, executive relationship management, strategic planning, ROI communication, and hands-on familiarity with AI-native tooling.

Own long-term relationships with enterprise legal and marketing customers, driving adoption, retention, expansion, and measurable value from implementation through renewal. Requires 3–5 years in enterprise SaaS customer success or account management, technical fluency, and executive communication skills.

Manages Premier and Premier+ Support customers, renewals, escalations, SLAs, and service delivery across Japan and APAC. Requires extensive technical support leadership experience, strong communication and analytical skills, and fluent Japanese and business-level English.

Leads APAC customer success teams and enterprise customer relationships for an industrial intelligence SaaS platform. The role requires extensive enterprise software and people-management experience, familiarity with process manufacturing, and the ability to drive retention, expansion, and customer value.

Own onboarding, adoption, retention, renewals, and expansion for strategic SaaS customers while building scalable Customer Success processes. The role requires at least five years of customer-facing experience, SaaS or account management expertise, strong executive communication, and technical fluency.

Senior Customer Success Manager responsible for enterprise customer retention, value realization, renewals, and expansion. The role requires at least five years of customer success, account management, or consulting experience, strong executive relationship skills, and technical problem-solving ability.

Leads customer experience operations for fintech products, managing onshore and offshore teams, vendor performance, workforce planning, metrics, escalations, and automation. Requires 8+ years in support or service operations, people-management experience, and proficiency with CRM and support platforms.

Own the strategy, planning, systems, workflows, and operating rhythms that enable Pigment’s Customer Success organization to scale. The role requires 5+ years of relevant operations experience, strong analytical and stakeholder-management skills, and expertise in CS platforms and lifecycle management.

Executes advisor and client transitions by managing account openings, transfers, asset movements, custodial coordination, documentation, and client communication. The role requires strong organization, attention to detail, financial product knowledge, and wealth management operations experience.

Owns the customer relationship for a major government account, driving adoption, retention, expansion, and executive engagement while leading Partner Engagement Managers. Requires staff-planning experience, strong technical aptitude, government stakeholder management, and a current Top Secret clearance with SCI eligibility.

Leads a behavioral health network engagement team responsible for provider adoption and referral growth across state programs. Requires 5+ years of team leadership, behavioral health and Medicaid expertise, cross-functional execution, strong judgment, and comfort using AI-enabled operating tools.

The Customer Success Executive will manage strategic enterprise relationships, drive adoption, retention, renewals, and expansion, and align Okta’s solutions with customer business outcomes. The role requires 10+ years of customer success, account management, or consulting experience with complex enterprises and strong executive communication skills.

Leads a strategic Customer Solutions Engineering team responsible for technical health, adoption, renewals, and expansions across complex enterprise accounts. Requires 5+ years in customer-facing technical or customer success roles, team-management experience, and fluency in web technologies, AI workflows, and executive engagement.

Leads and scales Addepar’s APAC services organization, overseeing implementations, partner solutions, technical support, and escalation management. Requires 10+ years in professional services, regional distributed-team leadership, and experience across services sales and delivery in SaaS or fintech.

Leads and develops a Customer Success team serving upmarket SaaS customers, driving retention, adoption, value realization, forecasting discipline, and operational excellence. Requires 8+ years in customer-facing roles, 5+ years of people leadership, and experience managing high-performing teams.

Manages SMB healthcare-provider accounts by improving platform adoption, bookings, retention, and performance through consultative relationship management, product recommendations, and cross-functional collaboration. Requires a bachelor’s degree and 1–2 years of relevant experience.

Manage relationships with mid-market customers, lead onboarding and training, expand product adoption, and advocate for customer needs. Requires 3+ years in a technical customer-facing SaaS role and strong communication and organizational skills.

Own the scaled customer success motion for more than 100 accounts, driving onboarding, adoption, retention, renewals, and expansion through automation, customer signals, and selective technical engagement. The role requires experience with revenue ownership, APIs, SQL, dashboards, and building processes from scratch.

Senior Customer Success Manager advising Enterprise customers on complex MongoDB deployments, driving retention, revenue realization, and advocacy. Requires 7+ years in technical customer-facing roles, Enterprise account ownership, and strong technical and executive communication.

Senior Customer Success Manager advising Enterprise financial services customers through complex MongoDB deployments, driving retention, revenue realization, advocacy, and business outcomes. Requires 7+ years in technical customer-facing roles and experience managing Enterprise customer health.

Manages strategic enterprise customers by leading onboarding, adoption, relationship development, renewals, and growth opportunities. Requires 3+ years in Customer Success or Account Management, B2B technology or SaaS experience, enterprise account management skills, and fluency in French and English.

Provides remote customer onboarding and A2P compliance support for Fast Track customers in India, managing SLAs, accounts, issue resolution, and customer communications. Requires 2+ years of A2P product experience and direct client experience.

Senior Technical Account Manager responsible for guiding clients through cybersecurity solution implementation, optimization, support, and strategy. Requires a bachelor’s degree, cybersecurity expertise, technical troubleshooting experience, and strong client communication skills.

Own a portfolio of ecommerce merchant accounts, driving revenue expansion, retention, and partner outcomes through data-backed account management. The role requires at least one year of client-facing experience and strong ownership, communication, and analytical skills.