
Fullstory
Atlanta, GA
Behavioral data platform for digital experience analytics
About
FullStory builds an AI-powered behavioral data platform that captures all user interactions on websites and apps, providing session replay, heatmaps, funnels, and insights. It serves product, engineering, marketing, and CX teams at enterprises to debug issues, optimize experiences, reduce friction, and drive conversions. This matters as it turns raw session data into actionable intelligence for customer-centric decisions.
Tech stack
Go, Python, BigQuery, Snowflake, Kubernetes, GCP, dbt, Databricks
Perks & benefits
Unlimited PTO, Parental leave
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4Leads a strategic Customer Solutions Engineering team responsible for technical health, adoption, renewals, and expansions across complex enterprise accounts. Requires 5+ years in customer-facing technical or customer success roles, team-management experience, and fluency in web technologies, AI workflows, and executive engagement.
Senior Customer Insights Analyst serving as a strategic consultant to customers, using Fullstory data to deliver analyses, actionable recommendations, enablement, and data-maturity guidance. Requires consulting experience, strong presentation skills, and knowledge of marketing, SaaS, and eCommerce.
Owns identity, device management, collaboration systems, automation, and enterprise AI tooling for a hybrid IT environment. Requires 5+ years of IT systems experience, hands-on Okta and macOS MDM administration, Python and Bash scripting, Atlassian expertise, and a bachelor's degree.
The Senior Solutions Engineer partners with Account Executives to lead technical demonstrations, develop customized business cases, and advise prospects and customers on analytics solutions. The role requires at least three years of solutions or sales engineering experience in data, analytics, or SaaS, plus modern web technology knowledge.