Zocdoc

Maintains and audits doctor and healthcare-institute data by combining multiple sources, validating records, and resolving discrepancies. Requires a bachelor’s degree, at least two years of experience, strong SQL and spreadsheet skills, and exceptional attention to detail.

Senior data scientist responsible for measuring and optimizing marketing performance through attribution, experimentation, causal inference, lifecycle analytics, and brand measurement. The role requires 5+ years of quantitative experience, deep SQL expertise, and strong Python or R proficiency.

Leads zero-to-one specialty-care marketplace products, partnering with healthcare providers and internal teams to create patient journeys from discovery through ongoing treatment. Requires 6+ years of product management experience and expertise in consumer healthcare, marketplaces, partnerships, and experimentation.

Executes and analyzes lifecycle marketing campaigns, primarily across email and in-product channels, supporting provider acquisition, engagement, and retention. The role requires 1–3 years of experience, strong QA and data skills, advanced spreadsheet proficiency, and familiarity with marketing automation platforms.

Own and evolve Zocdoc’s provider-facing CMS-backed website, developing custom components, integrations, landing pages, and performance improvements. The role requires 4–7 years of web development experience, strong WordPress and front-end skills, and familiarity with APIs, hosting, and marketing technology.

Own end-to-end support for a portfolio of healthcare providers, resolving cases, improving provider experiences, and coordinating with internal teams. Requires 3+ years of customer support or success experience, strong communication, Salesforce and spreadsheet proficiency, and willingness to work US shifts.

Own insurance taxonomy policies, database health, quality standards, and process improvements for a healthcare marketplace. The role requires 5+ years of U.S. healthcare insurance experience, strong analytical skills, and cross-functional partnership with product, engineering, operations, and analytics teams.

Manages SMB healthcare-provider accounts by improving platform adoption, bookings, retention, and performance through consultative relationship management, product recommendations, and cross-functional collaboration. Requires a bachelor’s degree and 1–2 years of relevant experience.

Provides multichannel customer service and tailored solutions to healthcare provider partners, including feature upselling and issue resolution. Requires strong communication, problem-solving, organization, and adaptability in a fast-paced environment.

Leads strategic mixed-methods UX research for patients or healthcare practices, shaping product strategy, measurement, and roadmaps. Requires 7+ years of research experience, strong sampling and quantitative/qualitative expertise, and the ability to influence cross-functional leadership.

Leads the Technical Implementation Specialist team responsible for delivering integrations to complex enterprise healthcare customers from discovery through launch. The role requires team leadership experience, technical and commercial judgment, strong communication, and the ability to manage escalations and operational performance.

Supports healthcare compliance audits and assessments by coordinating control owners, gathering and validating evidence, preparing auditor deliverables, and tracking remediation. Requires 4–7 years of audit, compliance, security, privacy, or risk experience and familiarity with frameworks such as HITRUST, SOC 2, and HIPAA.

Leads the strategy, roadmap, and optimization of Finance Technology supporting strategic finance and FP&A, including planning, forecasting, automation, reporting, and AI enablement. Requires 10+ years of relevant experience and expertise in enterprise planning systems and cross-functional technology delivery.

Leads platform engineering efforts for a fully remote healthcare marketplace, overseeing reliable infrastructure and enabling engineering teams to build and operate services effectively. The role requires strong technical leadership and people-management experience.

Lead the re-architecture of Zocdoc's EHR interoperability platform, designing scalable abstractions and real-time integrations that power availability, bookings, and data exchange across 170+ systems. Requires 10+ years backend experience, strong architectural leadership, and a product-driven mindset to mentor teams and drive cross-functional impact.

Leads the technical direction of a patient acquisition platform, building scalable APIs, SEO infrastructure, and React experiences while driving AI innovation and engineering excellence. The role requires end-to-end ownership of complex user-facing systems, cross-functional collaboration, and mentorship.

Lead the design and delivery of scalable insurance and cost-transparency products for a healthcare marketplace. The role combines hands-on software development with technical leadership, product ownership, system design, mentoring, and cross-functional collaboration.

Supports travel and expense, procure-to-pay, invoice, reconciliation, audit, and month-end close operations. The role requires 4–8 years of corporate experience, accounting and finance knowledge, advanced Excel skills, and familiarity with Coupa and NetSuite.

Leads strategy and zero-to-one development of healthcare payments products for medical practices, spanning patient responsibility, collections, reconciliation, claims, and remittance workflows. Requires 6+ years of B2B product management experience and deep healthcare insurance expertise, including 835 and 837 files.

Leads the strategy and execution of onboarding programs for Zocdoc’s revenue organization, guiding new hires from initial training to independent productivity. The role requires 5–8+ years of enablement or related experience, strong instructional design and analytics capabilities, and cross-functional influence.

Serves as the technical leader for complex Enterprise accounts, overseeing integrations, migrations, troubleshooting, and optimization initiatives. The role requires 5+ years in customer-facing technical work, strong project leadership, and expertise connecting technical decisions to customer outcomes.

Leads architecture and development of scalable, event-driven billing systems to support Zocdoc's healthcare marketplace growth and provider payments. Requires 8+ years backend experience with AWS, distributed systems, and GenAI integration.

CRM Marketing Manager responsible for end-to-end development, execution, and optimization of multi-channel CRM campaigns (email, SMS, push, in-app) to drive patient engagement, sessions, and bookings at Zocdoc. Requires 7+ years in analytical CRM roles, deep Braze expertise, strong data skills with Looker/SQL, and hypothesis-driven testing.

Build and scale provider infrastructure and roster-management systems across the stack, including reliable services, high-volume data flows, and event-driven architectures. The role requires 6+ years of software development experience, distributed-systems expertise, and a strong record of mentorship and operational excellence.

Leads integrated provider marketing strategy, brand campaigns, reputation, community engagement, and advocacy programs for a healthcare marketplace. The role requires 8–10 years of experience in integrated marketing for technology brands, with strengths in creative strategy, brand measurement, and professional-audience engagement.

Leads a provider data operations team, overseeing workflows, quality, productivity, SLAs, coaching, and cross-functional execution. The role requires 5+ years of relevant experience, team leadership experience, strong analytical and communication skills, and familiarity with AI-driven automation.

Own and build Zocdoc's marketing measurement strategy and function, including MMM, MTA, incrementality testing, and causal inference. Hands-on leadership of complex models and a team of data scientists to drive B2C/B2B marketing investment decisions for patient acquisition and provider marketing.

Lead and grow a team of data scientists supporting Zocdoc's Provider Products. Drive product strategy, experimentation, measurement, and high-impact analytics for a two-sided healthcare marketplace while building team capabilities and partnering with leadership on key decisions.

Lead the design and build of internal developer platforms and AI guardrails at Zocdoc. Focus on enabling both engineers and non-technical teams with secure, scalable, easy-to-use tools, CI/CD, and AI workflows while driving adoption through empathy and measurable outcomes. Requires 7+ years platform experience and a Bachelor's degree.

Lead FP&A partnership for R&D and Operations at Zocdoc, driving budgets, forecasts, resource allocation, and strategic decisions through financial insights and analyses. Requires 8+ years finance experience including 3+ years managing teams, strong modeling and stakeholder skills.

Account Director responsible for identifying, developing, and closing enterprise partnerships with large health systems. Own full complex sales cycles with clinical, operational, financial, IT, legal and procurement stakeholders while consistently exceeding revenue targets.

Lead the Frontend Platform & Mobile team at Zocdoc, owning the strategy and roadmap for the accessible React design system and component library used across web and native mobile. Drive adoption, accessibility standards, and platform improvements while managing and growing a team of frontend engineers.

Senior Staff Security Engineer owning the roadmap for an AI-driven vulnerability scanning, triage, and automated remediation platform. Requires 8+ years in security engineering with deep cloud/container expertise, offensive security experience, and proficiency in Python/Go/Rust.

Application Security Engineer partnering with engineering teams to embed security into the SDLC, triage SAST/SCA findings, provide remediation guidance on OWASP issues, maintain security docs/playbooks, support governance/audits, and integrate GenAI tools while building AI governance guardrails.

Lead end-to-end design for Zocdoc's Care Access Network partner experiences. Create dashboards, workflows, rapid prototypes, and tailored concepts to drive strategic partnerships, commercial conversations, and AI-native product development in a consultative B2B environment.

Lead Zocdoc's organic social media strategy across Instagram, TikTok, YouTube and emerging platforms. Develop campaigns, oversee content production and community management, analyze performance, and build scalable systems to drive brand awareness, affinity and engagement for patients and providers. Requires 8-10 years experience in organic brand social.

Staff Product Manager shaping Zocdoc's consumer marketplace to help patients easily access in-network care and insurance coverage. Requires 6+ years PM experience (ideally B2C/marketplace/insurance), data-driven problem solving, and cross-functional leadership in a complex healthcare environment.

Own and grow a portfolio of strategic distribution partnerships. Drive new business development, manage partner performance, negotiate deals, and collaborate cross-functionally to expand commercial impact.

Staff Software Engineer leading architecture and development of a self-service spend management platform for healthcare practices. Requires 2+ years .NET and AWS experience plus strong backend and frontend skills.

Lead and grow an engineering team building Zo, Zocdoc's AI phone assistant that handles healthcare scheduling calls using voice AI and LLMs. Requires experience shipping consumer-facing AI products, microservices, and cloud environments.

As a Staff Data Scientist, Marketplace Analytics, you will be a senior analytical voice at Zocdoc, leading experimentation and analytical strategy across product, growth, monetization, and marketing initiatives. You will apply rigorous experimentation and causal inference frameworks to complex business problems.

As a Senior Staff Data Platform Engineer, you will define platform standards, lead cross-domain initiatives, and shape the future of Zocdoc's analytics and data infrastructure. You will ensure the data ecosystem is secure, reliable, compliant, performant, and cost-efficient.

Lead design direction across complex, multi-team product areas at Zocdoc's healthcare marketplace, shaping strategy and building scalable design systems. Drive AI-native workflows and mentor teams while influencing product and experience architecture.

Staff Analytics Engineer building and maintaining a scalable analytics layer powering strategic analytics, operations, and reporting at a healthcare marketplace.

Lead full-cycle recruiting for Sales and GTM teams, owning sourcing through close for roles from Associate to Director level. Requires 6+ years of recruiting experience with executive relationship building, strong stakeholder skills, and proficiency in Greenhouse, LinkedIn Recruiter, and Workday.

Leads architecture and development of systems matching patients to providers based on needs and preferences. Builds scalable data-intensive platforms with back-end services, front-end visualization, and GenAI tools for reliable healthcare booking experiences.

Leads design projects from ideation to implementation for healthcare products, tackling complex workflows and data-rich experiences. Requires 5+ years experience, strong portfolio, and bachelor's in design or equivalent.