Headway
Insurance-enabled platform matching patients to mental health providers
Headway builds software to connect patients with in-network therapists and psychiatrists who accept insurance, handling credentialing, billing, and claims. It serves patients seeking affordable mental health care and providers aiming to grow practices without administrative burdens. This addresses access barriers where most therapists don't accept insurance, enabling millions to get timely care.
Applied AI Lead, Rev Ops
Lead AI-native revenue operations by building and shipping AI-powered workflows that automate GTM motions and drive scalable growth. Requires 5+ years in RevOps/Strategy and strong fluency with AI tools, SQL, and cross-functional project leadership.
Senior IT Engineer
Senior IT Engineer focused on designing and automating IAM lifecycle, IdP integrations, and RBAC initiatives for a fast-growing SaaS company. Requires 5+ years of IAM experience with Okta and strong stakeholder collaboration skills.
Principal Product Manager
Lead high-stakes product domains end-to-end at a Series D mental health platform. Define strategy, ship AI-powered products, and drive alignment across engineering, clinical, and executive teams.
Staff Product Manager, Pricing
Own strategy and roadmap for core insurance platform covering claims processing, benefits verification, and payment disbursement. Drive technical decisions, build internal tools, and improve end-to-end customer journeys for providers and patients.
Staff Data Infrastructure Engineer
Staff-level Data Infrastructure Engineer to architect and evolve the data platform (Snowflake, ingestion, orchestration, CI/CD, AWS infra) serving analytics, product, and ML teams. Requires 10+ years building scalable data platforms and proven technical leadership.
Senior Manager, Data Engineering
Lead and scale Headway's data engineering team, owning architecture for data warehouse, pipelines, dbt transformations, and orchestration to power analytics, ML, and operations. Requires 8+ years data engineering experience and 3+ years managing teams.
Staff Product Manager, Trust & Safety
Lead product vision and roadmap for Trust Foundations at Headway, owning identity quality, data safety, and risk detection across all product surfaces. Requires 7+ years PM experience with 2+ years building trust products.
Director of Procurement
Director-level role building and owning Headway's procurement function from scratch. Lead strategic sourcing, vendor lifecycle management, cost optimization, and procurement tooling across SaaS, AI, cloud, and professional services spend.
Senior Product Designer, New Channels
Senior Product Designer owning patient experience across Health Systems, EAP, and Payer partnership channels. Designs referral-to-booking flows, runs multi-sprint experiments, and works in an AI-native design environment using Claude, Cursor, and MagicPatterns.
Design Director, Provider Experience
Lead design vision and execution for Headway's AI-native EHR platform used by 75k+ mental health providers. Hire and manage a design team while hands-on owning complex workflows across scheduling, documentation, and billing.
Staff Backend Software Engineer
Staff Backend Engineer on the Revenue Engine team setting technical direction for payment and clearinghouse platforms. Hands-on leader designing fault-tolerant integrations with Stripe, Plaid, and payer systems while mentoring engineers.
Business Operations Lead
The Business Operations Lead will drive complex, cross-functional initiatives, build scalable workflows, and leverage data to inform decisions. This role requires strong problem-solving skills and a builder's mindset to improve efficiency and reliability.
Growth Associate, Care Partnerships
Drive high-volume cold outbound to book meetings with health system care leaders, building pipeline for the Care Partnerships BD team. Requires 1+ year of SDR/BDR experience and strong cold-calling skills.
CX Quality Assurance Lead
Lead CX quality assurance for a mental health platform, owning QA program areas, configuring AI-QA tools, analyzing conversation data, and driving insights that improve agent performance and customer experience.
Associate Medical Director, Payer Partnerships
Psychiatrist or Clinical Psychologist supporting payer partnerships, driving data analyses on patient outcomes, and expanding provider network impact at a behavioral health tech platform.
Associate Principal, Partner Success (Care Partnerships)
Manage and grow strategic partnerships with health systems and care providers, ensuring partner satisfaction while identifying expansion opportunities through data insights and cross-functional collaboration.
Staff Product Marketing Manager, Payer - Clinical Value
Own the clinical value narrative and competitive intelligence for Headway's payer audience. Translate clinical and network data into evidence-backed stories, partner with clinical teams, and equip sales with the messaging needed to win payer trust.
Senior Fullstack Software Engineer
Senior Fullstack Software Engineer building end-to-end features for a mental healthcare platform used by 75,000+ providers. Owns product features from database to UI across clinical systems, practice management, patient experiences, and onboarding using TypeScript, Python, React, and AWS.
Program Manager, Talent & AI Enablement
Designs and manages AI adoption and talent acquisition enablement programs for recruiters, hiring managers, and interviewers. Defines metrics, builds dashboards, and partners cross-functionally to drive TA effectiveness and AI integration.
Senior Governance, Risk, Compliance (GRC) Analyst
Builds and matures GRC program supporting audits (HITRUST, SOC 2, PCI-DSS, HIPAA), manages vendor risk, security training, and technical risk register. Requires 5+ years GRC experience and knowledge of compliance frameworks.
Principal Product Designer, Payer
Leads design vision and execution for payer group, building experiences for clinical excellence, coding accuracy, and provider feedback using AI tools like Claude and Cursor. Requires 8+ years designing complex, regulated systems with strong craft and AI fluency.
CX Systems Lead
Own and evolve Headway's CX systems platform including voice routing, AI agent tooling, Zendesk integrations, and performance reporting. Drive technical programs and cross-functional alignment to scale customer support operations.