New York, NY
Insurance-enabled platform matching patients to mental health providers
Headway builds software to connect patients with in-network therapists and psychiatrists who accept insurance, handling credentialing, billing, and claims. It serves patients seeking affordable mental health care and providers aiming to grow practices without administrative burdens. This addresses access barriers where most therapists don't accept insurance, enabling millions to get timely care.
Lead product design for Headway’s provider-facing calendar, scheduling, messaging, and client management experiences. The role requires 5+ years of product design experience, strong systems and interaction craft, cross-functional collaboration, and comfort prototyping with AI tools.
Build and scale HR operations infrastructure, including AI-powered workflows, manager enablement tools, employee-process automations, and people analytics dashboards. The role requires hands-on experience with HR operations, AI tooling, data systems, and cross-functional program management.
Design provider acquisition experiences across public-facing landing pages, lead forms, and internal agentic tooling. The role requires 5+ years of product design experience, strong visual and interaction craft, funnel optimization expertise, and experience with AI-powered workflows.
Leads 0-to-1 product design for a provider CRM and AI front-desk and scheduling assistant, shaping prospect pipelines, automation behaviors, and multi-actor workflows. Requires 8+ years of product design experience, CRM or operational product expertise, strong craft, and comfort prototyping with AI tools.
Leads revenue accounting operations, ensuring ASC 606 compliance, month-end close, and process improvements while managing a team of accountants. Partners cross-functionally in a high-growth environment; requires 5-7+ years experience, CPA, and leadership skills.
Contract Technical Recruiter partnering with engineering leaders to run full-cycle searches, build high-quality technical pipelines, and close top engineering talent for Headway's mental healthcare platform. Requires 3+ years full-cycle recruiting experience in high-growth tech environments.
Senior product counsel partnering with R&D teams at a mental healthcare platform. Provide real-time regulatory guidance on AI, data use, and health tech laws to enable innovation while managing risk. Requires 5-7+ years healthcare regulatory experience and ability to translate complex rules for engineering and product teams.
Own commercial data science end-to-end for Headway's GTM and payer business. Lead strategic analyses, forecasting, and causal inference for the Chief Commercial Officer and executive stakeholders while technically leading other data scientists.
Lead and grow a data science team to drive insights, experimentation, and predictive modeling that improve provider experience metrics and product engagement at Headway. Requires 8+ years data science experience including 3+ years managing teams, strong product and cross-functional partnership skills, and technical fluency in SQL, Python/R, and causal inference.
Senior Business Development Associate driving Headway's payer partnerships by owning external relationships, market analysis, deal content, and negotiations with health plans to expand access to mental healthcare. Requires 3+ years owning client-facing BD/sales cycles, commercial instinct, and fluent AI tool usage.
FP&A Manager partnering with department leaders (CX, R&D, People, G&A) at high-growth mental health platform Headway to own financial strategy, lead deep-dive analyses, drive annual/long-range planning, and apply AI for insights as the company scales toward $1B revenue. Requires 6+ years blending IB/consulting/PE with strategic finance, strong modeling and communication skills.
Build and lead Headway's Payer Marketing function from the ground up as a player-coach. Own payer positioning, narrative, GTM strategy, category story, clinical proof points, field enablement, and competitive intelligence to drive deeper payer relationships, renewals, expanded partnerships, and new revenue in behavioral health.
Build and own end-to-end AI-powered enablement programs for Headway's Talent Acquisition team, including hiring manager training, employee referral redesign, recruiter skill development, and scaling agentic AI workflows across recruiting tasks while defining KPIs and ensuring responsible AI use.
Lead the development of Headway's first comprehensive brand strategy and creative direction to make mental healthcare a household name. Define positioning, narrative, voice and visual identity; drive campaign creative strategy; build scalable brand systems and guidelines; and steward the brand internally across the organization. Requires 10+ years building trusted brands in complex or regulated industries.
Senior Technical Recruiter partnering with Engineering leaders at Headway to run full-cycle searches, build high-quality pipelines, advise on hiring strategy, and deliver exceptional candidate experiences in a high-growth environment.
Senior Security Engineer partnering with product and engineering teams to design and implement secure features, build AI-native/agentic security tooling, create developer guardrails, and handle security operations at a mental healthcare platform company. Requires 5+ years in security/software engineering, strong technical depth, and excitement about AI in security.
Senior Operations Associate responsible for building, executing, and scaling core operational workflows and processes at Headway to support mental healthcare providers and patients. Requires 3-5 years in consulting/ops/IB, strong data analysis, and systems thinking to drive efficiency, automation, and cross-functional initiatives with product and engineering teams.
Senior Data Scientist embedded in a product pod to design experiments, run causal analyses, and build predictive models that improve mental healthcare outcomes. Requires 6+ years driving product decisions with strong SQL/Python or R skills.
Lead high-impact technical programs for the Insurance platform as the sole TPM, driving cross-functional execution, data rearchitecture, and operational improvements that deliver business-critical outcomes.
Lead day-to-day accounting operations and a team of four accountants, owning month-end close, financial reporting, and technical accounting under US GAAP while driving automation and process improvements.
First AI PM on the patient side building LLM-powered products for therapist matching, between-session support, and outcome tracking in a HIPAA-compliant environment.
Lead AI-native revenue operations by building and shipping AI-powered workflows that automate GTM motions and drive scalable growth. Requires 5+ years in RevOps/Strategy and strong fluency with AI tools, SQL, and cross-functional project leadership.
Own Headway's AI platform vision and roadmap as the first AI Platform PM. Build and scale an ecosystem of agents, skills, and integrations (starting with Eddy) to make every employee AI-native.
Senior IT Engineer focused on designing and automating IAM lifecycle, IdP integrations, and RBAC initiatives for a fast-growing SaaS company. Requires 5+ years of IAM experience with Okta and strong stakeholder collaboration skills.
Lead high-stakes product domains end-to-end at a Series D mental health platform. Define strategy, ship AI-powered products, and drive alignment across engineering, clinical, and executive teams.
Own strategy and roadmap for core insurance platform covering claims processing, benefits verification, and payment disbursement. Drive technical decisions, build internal tools, and improve end-to-end customer journeys for providers and patients.
Staff-level Data Infrastructure Engineer to architect and evolve the data platform (Snowflake, ingestion, orchestration, CI/CD, AWS infra) serving analytics, product, and ML teams. Requires 10+ years building scalable data platforms and proven technical leadership.
Lead and scale Headway's data engineering team, owning architecture for data warehouse, pipelines, dbt transformations, and orchestration to power analytics, ML, and operations. Requires 8+ years data engineering experience and 3+ years managing teams.
Staff-level engineer building LLM/ML systems for clinical documentation review, risk detection in healthcare claims, and provider-patient matching at a mental healthcare platform.
Director-level role building and owning Headway's procurement function from scratch. Lead strategic sourcing, vendor lifecycle management, cost optimization, and procurement tooling across SaaS, AI, cloud, and professional services spend.
Senior Product Designer owning patient experience across Health Systems, EAP, and Payer partnership channels. Designs referral-to-booking flows, runs multi-sprint experiments, and works in an AI-native design environment using Claude, Cursor, and MagicPatterns.
Staff Backend Engineer on the Revenue Engine team setting technical direction for payment and clearinghouse platforms. Hands-on leader designing fault-tolerant integrations with Stripe, Plaid, and payer systems while mentoring engineers.
Lead an engineering team building critical insurance platform infrastructure at Headway. Own technical direction, hiring, and cross-functional coordination for systems handling payer communication, benefits, and claims.
The Business Operations Lead will drive complex, cross-functional initiatives, build scalable workflows, and leverage data to inform decisions. This role requires strong problem-solving skills and a builder's mindset to improve efficiency and reliability.
Drive high-volume cold outbound to book meetings with health system care leaders, building pipeline for the Care Partnerships BD team. Requires 1+ year of SDR/BDR experience and strong cold-calling skills.
Psychiatrist or Clinical Psychologist supporting payer partnerships, driving data analyses on patient outcomes, and expanding provider network impact at a behavioral health tech platform.
Manage and grow strategic partnerships with health systems and care providers, ensuring partner satisfaction while identifying expansion opportunities through data insights and cross-functional collaboration.
Senior Fullstack Software Engineer building end-to-end features for a mental healthcare platform used by 75,000+ providers. Owns product features from database to UI across clinical systems, practice management, patient experiences, and onboarding using TypeScript, Python, React, and AWS.
Builds and matures GRC program supporting audits (HITRUST, SOC 2, PCI-DSS, HIPAA), manages vendor risk, security training, and technical risk register. Requires 5+ years GRC experience and knowledge of compliance frameworks.
Strategic Finance Manager partners with GTM teams to model provider/patient economics, track churn/retention metrics, build dashboards, and drive cross-functional decisions for marketplace growth. Requires 6+ years experience, advanced Google Sheets/Looker proficiency, and AI enthusiasm.
Leads product vision and team for customer experience platform, building AI-powered self-service, proactive engagement, unified channels, and agent tools to cut costs and boost satisfaction. Requires 8+ years product leadership with CX/AI experience managing PMs.
Staff Product Manager owns end-to-end product strategy across Patient, Provider, Payer, or Platform areas at a mental health platform. Leverages AI (LLMs, prompting, fine-tuning) for matching, workflows, outcomes, and infrastructure in a regulated marketplace. Requires 8+ years PM experience shipping scalable AI products.
Owns commercial relationships and channel strategy with a national health plan partner to expand Headway's mental health footprint. Requires 7+ years in healthcare business development or partnerships, with expertise in building strategic relationships in complex organizations.
Leads redesign of AI-agent-powered provider onboarding experience to boost conversion from interest to first appointment, partnering with PM and Eng. Requires 8+ years product design with AI tools, funnel optimization, and strong craft in interaction/visual design.
Leads strategic finance for GTM initiatives by building financial models, owning budgeting/forecasting, analyzing KPIs and unit economics, and providing cross-functional insights to optimize resource allocation and scale growth investments. Requires 4+ years experience, proficiency in Google Sheets/Looker, and AI enthusiasm.
Provides strategic regulatory legal guidance to Clinical and Operations teams on healthcare laws, telehealth, and product development. Requires 5+ years healthcare regulatory experience, JD, and ability to translate complex regulations into actionable business advice.
Leads data science team focused on patient acquisition, growth, marketing analytics, and product experimentation to drive consumer brand success and measurable patient impact. Requires 10+ years experience including team leadership and expertise in causal methods.
Staff Data Scientist driving financial insights, metrics frameworks, forecasting, and GAAP-compliant reporting for Headway's revenue infrastructure and RCM systems.
Drive growth by selling to therapists and psychiatrists via full-cycle sales, expanding Headway's provider network. Requires 1-3 years consultative sales experience, strong communication, analytical mindset, and resilience in a fast-paced startup.
Staff Data Engineer architects scalable data infrastructure, leads ETL/ELT pipelines and data modeling using Snowflake, dbt, Airflow, and Python. Requires 9+ years experience, mentoring skills, and marketplace background.