Associate Principal, Payer Partnerships

Responsibilities

• Develop and strengthen senior-level relationships with commercial leadership at our health plan partner, ensuring Headway is known, trusted, and actively championed across their organization.
• Develop Headway's understanding of patient acquisition channels, forming a point of view on which segments have appetite for deeper Headway engagement, which partners can facilitate that, and what the strategic tradeoffs are.
• Collaborate with internal, cross functional stakeholders to deliver insights to inform product and operations strategy.
• Drive strategic initiatives that deepen the partnership, identifying where Headway can expand its role, generate new demand, and increase stickiness across the plan's commercial ecosystem.
• Build in a way that scales: document your approach so the commercial channel playbook you develop can be replicated across other accounts.

Requirements

• Minimum of 7+ years of experience in the healthcare space, preferably in roles within Business Development, or in Strategic Partnerships/Customer-facing roles.
• Track record of building meaningful relationships from scratch in complex, matrixed organizations — and do it strategically, not just by being personable.
• Worked in or closely adjacent to the commercial side of healthcare, like at a digital health company with payer or employer channel exposure.
• Don't wait for clarity to come to you; when the path forward is unclear, you identify the right questions, find the people and data that can answer them, and form a point of view before anyone asks you to.
• Operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat.
• Think in playbooks. You don't just execute; you document your logic so others can build on it.

Compensation and Benefits

Base pay range: $130,000-$200,000, based on qualifications, experience, and geographic location.
Additional: Equity grant, discretionary bonuses and/or commission (monthly for commission), comprehensive health and wellness benefits, retirement savings, HSA/FSA, 401K, Work-from-Home Stipend, Therapy Reimbursement, 16-week parental leave, Carrot Fertility reimbursement, 13 paid holidays + Holiday Break, Flexible PTO, EAP, training and professional development.