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HeadwayHeadwayUnited States

People Operations Manager

Build and scale HR operations infrastructure, including AI-powered workflows, manager enablement tools, employee-process automations, and people analytics dashboards. The role requires hands-on experience with HR operations, AI tooling, data systems, and cross-functional program management.

114k – 179k/yr
Remote5+ YOEPeople Ops

About the role

Responsibilities

  • Own HR Business Partner (HRBP) enablement end-to-end by designing, launching, and iterating on agentic tooling.
  • Design and maintain manager operational workflows, playbooks, tooling, and automations.
  • Build and maintain dashboards for functional organizational health analytics, defining meaningful metrics with HR leadership.
  • Lead automation of employee processes through structured, compliant workflows that reduce manual steps and ensure consistency.
  • Champion responsible AI use within HR, partnering with Legal and IT to establish employee-data guardrails and ensure compliance with employment law.
  • Define success metrics and KPIs, including automations shipped, workflow adoption, and dashboard engagement.
  • Gather feedback, evaluate signals, and iterate on programs and workflows to ensure they deliver value.

Requirements

  • Experience owning HR operations or People programs end-to-end, including design, rollout, measurement, and iteration.
  • Hands-on use of AI tools and experience experimenting with workflows and automations.
  • Ability to build or meaningfully contribute to agentic tools, including designing prompts, evaluating outputs, and creating reusable workflows.
  • Comfort working with data and tooling, including dashboards, automations, and HRIS systems.
  • Experience working closely with HRBPs or in an HR generalist function.
  • Strong, adaptable communication skills and the ability to work across HR, Legal, Engineering, and business teams.
  • Experience managing complex, cross-functional programs with multiple stakeholders and competing timelines.
  • Experience building or maintaining people analytics dashboards and translating HR data into actionable insights.

Skills

hr operationspeople programshr business partneringartificial intelligenceLLMsPrompt EngineeringWorkflow Automationpeople analyticsdata dashboardsHRISemployee data privacycross-functional program management

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