HR Business Partner

What You'll Be Doing

Business Partnering

• Serve as the primary day-to-day HR contact for managers and employees across all of Built, covering the full employee lifecycle.
• Build relationships with people leaders that make you a trusted resource.
• Translate feedback from client groups into useful signal for the VP, People: team health trends, manager capability gaps, retention risks.
• Partner with the Sr. HR Generalist and VP, People to connect field-level observations to company-wide programs and initiatives.

Employee Relations

• Own ER cases independently: intake, investigation, documentation, recommendation, and resolution.
• Escalate appropriately when legal, compliance, or executive-level exposure is present.
• Identify patterns across cases and surface them with recommendations to the VP, People.

Manager Enablement

• Coach managers through performance conversations, feedback delivery, and people decisions, with an emphasis on building their capability over time.
• Guide managers through corrective action and disciplinary processes with consistency, clear documentation, and sound judgment.
• Support manager onboarding and ongoing development touchpoints.
• Help managers navigate AI-augmented team structures, including evolving role definitions, workflow changes, and workforce design shifts.

People Programs

• Lead execution of cyclical People programs: performance reviews, engagement survey action planning, calibrations, and comp cycle support.
• Contribute to workforce planning and headcount scenario discussions in partnership with Finance and Talent Acquisition.
• Identify org design friction and bring solutions.

AI-Assisted HR Practice

• Use AI tools actively to compress cycle time on routine work: drafting communications, synthesizing survey or ER data, building manager resources, and prepping for difficult conversations.
• Design AI-assisted approaches for recurring People team work that you share with the broader team.
• Apply clear judgment about when AI output needs human verification.

Cross-Functional Contribution

• Partner with Talent Acquisition on role scoping, leveling decisions, and hiring process consistency.
• Collaborate with the Sr. HR Generalist to ensure programs and employee experience are seamless.
• Provide informal guidance to the HR Generalist on ER handling and process execution.

What We're Looking For

• Bachelor's degree (or equivalent) and 4-7 years of progressive HR experience, with at least 2-3 years in an HRBP or business-facing HR role.
• Demonstrated ability to manage employee relations cases independently, including workplace investigations.
• Track record of building credibility with managers and advising through complex people situations.
• Solid working knowledge of employment law and multi-state compliance.
• Hands-on experience using and building AI tools (Claude, ChatGPT, Perplexity, Copilot, or similar) in day-to-day HR work.
• Comfortable working with ambiguity and making judgment calls without a complete playbook.
• Strong written and verbal communication skills.
• PHR or SHRM-CP preferred; not required.

Compensation

Built’s salary range for this position is $113,982 - $154,439 USD per year. Salary is just one component of Built's total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits.