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ZocdocZocdoc

Staff Software Engineer, Billing

Leads architecture and development of scalable, event-driven billing systems to support Zocdoc's healthcare marketplace growth and provider payments. Requires 8+ years backend experience with AWS, distributed systems, and GenAI integration.

About the job

Responsibilities

  • Lead the architectural direction of Zocdoc's billing system, scaling for growth in providers, patients, and products.
  • Build, maintain, and improve modern, event-driven workflow billing workflows and pricing algorithm systems.
  • Collaborate with Finance, Product, & Design to solve provider and internal billing needs with efficient technical solutions.
  • Define and implement best practices for high code quality and system reliability.
  • Ensure accuracy and stability of the billing engine and financial data, triaging issues with team support.
  • Integrate GenAI tools to optimize technical planning and coding efficiency.

Requirements

  • 8+ years of engineering experience building and scaling high-performance backend services, ETLs, and APIs in event-driven, distributed systems, with focus on data reliability.
  • Familiarity with cloud-native environments (e.g., AWS) and infrastructure as code.
  • Experience integrating generative AI tools into workflows.
  • Leadership in testing, deployment, and observability practices.
  • Superb communication skills and collaborative mindset.

Nice-to-Haves

  • Mentality of an owner driving projects to completion.
  • Growth mindset with humility and inclusivity.

Skills

AWS, ETL, APIs, Event-Driven Systems, Distributed Systems, Infrastructure As Code, Generative AI, Billing Systems, Pricing Algorithms, Observability

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