Principal Product Designer
Lead design direction across complex, multi-team product areas at Zocdoc's healthcare marketplace, shaping strategy and building scalable design systems. Drive AI-native workflows and mentor teams while influencing product and experience architecture.
About the job
Responsibilities
- Define and lead design direction across complex, multi-team product areas, identifying high-leverage opportunities
- Partner with product, engineering, data, and leadership to shape strategy, influence roadmaps, and drive alignment
- Design and oversee cohesive, end-to-end experiences across systems, ensuring scalability and consistency across marketplace and provider surfaces
- Establish and evolve design systems, frameworks, and patterns that enable high-quality, extensible solutions
- Elevate quality through hands-on work, critique, and mentorship while connecting execution to broader product vision
- Drive efficient delivery of high-impact work, guiding tradeoffs between speed, fidelity, and scalability
- Lead integration of AI-native workflows using emerging tools (Cursor, Claude Code) to accelerate concept-to-production cycles
Requirements
- Proven track record of leading and delivering high-impact product work across complex, multi-team spaces with strong product judgment
- Exceptional craft, creativity, and taste that consistently raises the bar
- Deep systems thinking with experience designing across journeys and building scalable, reusable frameworks for multi-sided ecosystems
- Ability to operate as trusted partner to product, engineering, and leadership in ambiguous environments
- Strong balance of speed and quality with track record of shipping at scale
- Experience working closely with engineering and leveraging AI-native tools/workflows
- History of raising the bar through mentorship, critique, and design leadership
Nice-to-Haves
- Experience in healthcare technology or multi-sided marketplace platforms
- Familiarity with emerging AI design and development tools
Benefits
- Flexible, hybrid work environment
- Unlimited Vacation
- 100% paid employee health benefits (medical, dental, vision)
- Commuter Benefits
- 401(k) with employer match
- Corporate wellness programs (Headspace, Peloton)
- Sabbatical leave (5+ years)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
Skills
Product Design, Design Systems, Systems Thinking, Multi-Sided Platform Design, Cross-Functional Collaboration, Ai-Native Workflows, Mentorship, Design Leadership, Strategy, Figma
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