Lead and grow an engineering team building Zo, Zocdoc's AI phone assistant that handles healthcare scheduling calls using voice AI and LLMs. Requires experience shipping consumer-facing AI products, microservices, and cloud environments.
210k – 270k/yr
Hybrid7+ YOEEngineering Management
About the role
Responsibilities
Lead, manage, and grow a team of software engineers to deliver highly reliable, performant software solutions
Partner with product, design, and commercial teams to build out a clear technical product strategy and roadmap
Work across the organization on Engineering culture, helping to build career ladders, steer cross-team events, and help build an inclusive technology workforce
Mentor and coach a team of engineers to maintain a high quality of work, while delivering new features with bleeding edge technology at high velocity
Ensure the platform’s capabilities are built with attention to security, scale, performance, and uptime
Work with cutting edge voice AI tools and technology
Requirements
Experience working on consumer facing AI products (bonus if voice AI products)
Shipped multiple product features to external customers, either as an IC or Manager
Deep knowledge of software development methodologies
Experience working with microservice architectures and AWS / cloud environment
AWS, React / JS for frontend development, C# / Python for backend development
Ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
Solid communication skills with the ability to influence key stakeholders and build consensus with engineers at all levels
Nice-to-Haves
Entrepreneurial mentality with a strong bias to action
Passion for understanding customer use cases and focus on collaboration
Humility and empathy in approaching tough conversations
Benefits
Flexible, hybrid work environment
Unlimited Vacation
100% paid employee health benefit options (including medical, dental, and vision)
Commuter Benefits
401(k) with employer funded match
Corporate wellness program with Wellhub
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Catered lunch everyday along with beverages and snacks
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