Chime

Own the strategy and execution of design-system capabilities used by multiple product teams, partnering across product, design, and engineering to improve experience consistency and development speed. Requires 8+ years of product management experience and expertise with platforms, shared infrastructure, or design systems.

Build and operate scalable ML and AI platform infrastructure for training, inference, LLM, and agentic workloads on AWS. The role requires 5+ years of experience in ML infrastructure, platform engineering, distributed systems, or production ML systems, plus strong programming and DevOps skills.

Manages third-party risk assessments, due diligence, approvals, monitoring, and remediation while partnering with business owners, risk functions, and bank partners. Requires 4+ years of relevant risk, compliance, audit, or vendor management experience and strong analytical and stakeholder management skills.

Leads a multidisciplinary performance creative team while concepting and producing brand-consistent work across growth channels. Requires 8+ years of performance creative experience, creative leadership, strong cross-disciplinary fluency, and familiarity with AI-assisted workflows.

Leads the creative vision and integrated brand campaigns across broadcast, social, partnerships, activations, and owned channels. Requires 8+ years of creative leadership, consumer campaign experience, and a track record developing teams and brand platforms.

Leads cross-functional programs that improve member and agent experiences through process optimization, operational readiness, data-driven roadmap influence, and scalable solutions. Requires 5+ years of program leadership, analytical tool experience, and strong compliance and stakeholder-management skills.

The Senior Data Scientist will measure and forecast organic growth across SEO, ASO, and content, designing incrementality tests and attribution frameworks to guide investment. Requires 5+ years of organic growth or marketing analytics experience, advanced SQL, Python or R, and strong experimentation skills.

Leads high-complexity financial crime investigations, vendor operations, risk trend analysis, typology development, and audit readiness. Requires 7+ years of regulated-environment experience, advanced SQL, transaction-monitoring expertise, and knowledge of AML and fraud typologies.

Build and optimize full-stack consumer growth features using React, TypeScript, Rails, and Go. The role requires at least two years of production software experience, API and database expertise, and a metrics-driven experimentation mindset.

Leads Chime’s full digital acquisition portfolio, setting growth and efficiency strategy across channels while building teams, partnerships, and emerging capabilities. The role requires senior leadership experience, business-outcome ownership, and strong cross-functional and executive communication skills.

Leads and grows Data Engineering teams building scalable, governed, AI-ready data foundations and trusted data products. The role requires 7+ years leading Data Engineering teams and experience with technologies including Spark, Snowflake, data lakes, data warehouses, key-value stores, and dbt.

Leads a scaled product organization and sets strategy across a broad, high-impact consumer product portfolio. The role requires senior product leadership, experience building and scaling digital products, and strong judgment in complex, data-informed environments.

Leads technical talent sourcing for engineering and leadership roles, partnering with recruiters and hiring managers to build pipelines, advise on talent markets, analyze sourcing performance, and mentor sourcers. Requires 7+ years of technical sourcing experience and strong knowledge of engineering roles.

Leads the operational engine for lifecycle messaging across campaign execution, deliverability, automation, governance, and multiple channels. Requires 8+ years in marketing or CRM operations and 3+ years developing and leading teams, with deep CRM platform expertise.

Leads high-impact, enterprise-wide strategic programs across product, engineering, marketing, operations, and compliance. Requires a bachelor’s degree, 8+ years in program management, strategy, operations, or consulting, and strong executive communication and cross-functional leadership skills.

Leads visual and experience design for high-impact, responsive web journeys, translating business requirements into accessible, high-performing experiences. Requires 5+ years of web or product design experience, advanced Figma expertise, and strong cross-functional communication.

Owns governance and performance improvement for BPO partners, using operational data to diagnose issues, drive corrective actions, and improve member experiences. Requires 5+ years in customer experience, partner management, BPO operations, or related operational leadership.

Owns full-funnel lifecycle marketing strategy and personalized campaigns across email, SMS, push, and in-app channels. The role requires 4+ years of lifecycle or growth marketing experience, strong experimentation and analytics skills, and proficiency with platforms such as Braze and Looker.

Own cross-functional AI enablement programs that drive workflow transformation, adoption, behavior change, and measurable productivity outcomes. The role requires 5+ years of program or project management experience, hands-on AI workflow automation, and strong skills in operating distributed programs.

Leads the end-to-end acquisition and conversion strategy for Chime’s lending portfolio, spanning loans, credit cards, and lines of credit. Requires 11+ years of consumer product leadership and proven top-of-funnel lending experience with measurable growth, conversion, and CAC results.

Leads and contributes to backend platform development for Chime’s Human Agent Tooling team, guiding 3–5 engineers while owning architecture, delivery, reliability, and technical growth. Requires 5+ years of scaled production software experience, Ruby on Rails or comparable frameworks, and strong web application architecture expertise.

Leads and codes alongside a Trust & Safety engineering squad, owning people management, technical direction, delivery, and operational health. The role requires hands-on software development, AI-assisted development experience, and at least two years of people management.

Build and scale Jade, an AI-powered financial assistant, across agent capabilities, conversation experiences, evaluation systems, observability, and guardrails. The role requires 5+ years of backend software development experience, Python proficiency, and experience with databases, caching, and high-scale architectures.

Leads the architecture and hands-on development of LLM-powered financial assistant capabilities, including agent systems, evaluations, guardrails, and scalable backend services. Requires 8+ years of backend or full-stack experience, strong distributed-systems expertise, and production experience shipping AI features.

Leads and develops a 4–5 person engineering squad while continuing to write production code and owning delivery, architecture, and operational health. The role focuses on safely shipping LLM-powered financial experiences and requires people-management experience, AI-native development fluency, and hands-on software engineering skills.

Build and scale consumer growth features across React/TypeScript interfaces, Rails services, APIs, and experimentation systems. The role requires 5+ years of production software experience, full-stack framework expertise, and ownership of performance, reliability, and conversion outcomes.

Build and improve internal tools that help Chime support agents understand member context, manage cases, and safely resolve issues. The role requires about one year of software development experience, database familiarity, and exposure to Ruby on Rails or a comparable web framework.

Leads cross-functional customer experience and operations programs that identify member and agent friction, improve support processes, and ensure operational readiness for product and policy changes. Requires 5+ years of program leadership, strong analytics, regulated-environment experience, and stakeholder influence.

Leads governance, reporting, risk assessment, examination support, and remediation for BSA/AML and OFAC compliance programs. Requires at least five years of financial-crimes compliance experience, strong regulatory knowledge, and the ability to influence cross-functional stakeholders.

Leads go-to-market strategy, positioning, and adoption for a Trust & Safety product portfolio in a regulated financial-services environment. The role requires 6–10+ years of product marketing experience, including at least 3+ years in regulated financial services, plus strong cross-functional and analytical skills.

Leads end-to-end strategy, roadmap, and execution for a high-growth consumer lending product. The role requires significant experience scaling digital products, making data-informed tradeoffs, and collaborating across technical, risk, operational, and business functions.

This role measures and forecasts referral-channel performance, develops attribution and incrementality frameworks, and guides campaign investment through experimentation, modeling, and dashboards. It requires 4+ years in referral, marketing, growth, or product analytics, advanced SQL, Python or R, and strong causal analysis experience.

Leads global workforce planning and optimization for a 4,000-plus-agent customer operations organization. The role requires extensive workforce management experience, people leadership, analytical expertise, and experience applying AI and automation to improve staffing and operational performance.

Leads product design across Spending, Savings, and Investing, setting the visual and interaction quality bar while developing a high-performing design team. Partners with Product, Engineering, Research, Data, Content Design, and Brand leaders to create cohesive consumer financial experiences.

Leads go-to-market strategy, positioning, and adoption for a consumer personal loan product. The role requires 6–10+ years of product marketing experience, including consumer lending or regulated financial services expertise, and strong cross-functional and analytical capabilities.

Leads the AI and app experience engineering organization, setting multi-quarter strategy, technical direction, and operational standards while developing engineering leaders. Requires 10+ years of software engineering experience, 5+ years leading managers or multiple teams, and experience scaling AI/LLM-powered consumer products.

Leads product strategy and execution for real-time transaction risk decisioning across card payments, ACH, peer-to-peer payments, and transfers. Requires 5+ years of product management experience, deep payments-risk expertise, strong analytical capabilities, and cross-functional leadership.

Build and scale the communication platform powering messaging for millions of members, spanning backend infrastructure and mobile interfaces. The role requires at least three years of full-stack development experience, strong backend and mobile skills, and experience with large-scale production systems.

Leads end-to-end design for high-impact consumer financial experiences across mobile and web, shaping product strategy and delivering polished, scalable solutions. Requires exceptional visual craft, systems thinking, cross-functional influence, and extensive experience shipping consumer products.

Leads executive strategy and the operational backbone of a legal department, overseeing planning, workflows, budgets, vendors, metrics, and government-request response. Requires 10+ years across chief of staff, legal operations, consulting, or legal roles, plus strong financial, communication, and judgment skills.

Build and extend internal AI platforms, APIs, and guardrails that enable employees and engineering teams to safely scale LLM-powered tools. The role requires production software engineering experience, strong skills in Python, Go, or TypeScript/JavaScript, and an interest in AI-specific engineering practices.

Leads lifecycle marketing strategy and personalized, cross-channel member journeys across email, push, in-app, and SMS. The role requires 6–8+ years of lifecycle, integrated, or retention marketing experience, strong data fluency, experimentation expertise, and cross-functional leadership.

Hands-on Engineering Manager leading a team building consumer deals, cashback, and merchant offers experiences plus the underlying platform at Chime. Player-coach role involving coding, technical direction, cross-functional partnership with Product/Design/Analytics, and people development. Requires 2+ years management experience and strong hands-on coding skills.

Software Engineer building backend systems and resilient APIs for Chime's Lending products including Earned Wage Access, overdraft, and Instant Loans. Requires 3+ years experience with Ruby on Rails, distributed systems, and cross-functional collaboration in a high-stakes fintech environment.

Senior Software Engineer building and leading backend systems that connect Chime's member-facing lending products (loans, overdraft, wage access) to shared financial platforms. Requires 8+ years experience owning complex, high-stakes distributed systems end-to-end in fintech or similar high-integrity domains.

Lead full-cycle technical recruiting for engineering roles at Chime. Build talent pipelines, deliver high-quality candidate experiences, partner with hiring teams on efficient processes, and experiment with AI recruiting tools. Requires 7+ years of technical recruiting experience and strong understanding of engineering terminology.

Lead content strategy for member support at Chime, creating help articles, agent SOPs, and governance frameworks. Requires 5+ years in support content, operations or technical writing, strong analytics, and experience with CRM, CMS, and AI tools.

Senior Engineering Manager leading Chime's Data team to build scalable, AI-driven data platforms with strong governance. Requires 7+ years managing Data Engineering teams, experience with Spark/Snowflake/dbt, and partnering with Product, Analytics, and Data Science.

Senior Analyst performing and leading quality assurance reviews of Financial Crimes and Identity investigations (AML, fraud, KYC/CDD, EDD). Evaluates accuracy, coaches teams, identifies trends, and drives process improvements in a high-volume banking compliance environment. Requires 4+ years in fraud/AML/KYC plus QA experience.

Build and modernize Chime's contact center infrastructure powering voice, chat, IVR, AI self-service, summarization, and routing systems for member support. Requires 3+ years production software experience with Ruby on Rails (or similar), databases, caching, and high-scale web architectures.