Principal Product Manager

Responsibilities

• Own the end-to-end strategy and roadmap for lending top-of-funnel experiences across loans, credit cards, lines of credit, and future credit products.
• Lead company-scale cross-functional initiatives, including new registration flows into Chime.
• Grow the acquisition funnel from zero to one and improve conversion at scale.
• Partner with Product Marketing on channel optimization, customer acquisition cost (CAC), and efficient acquisition.
• Build member experiences that drive conversion to Chime as a primary bank.
• Drive product decisions throughout the product lifecycle with Engineering, Design, Data Science, Risk, Operations, Legal, Compliance, Marketing, and Finance.
• Make prioritization decisions, align teams around product vision and measurable outcomes, and ensure execution from strategy through launch.
• Use customer insights, experimentation, and data to improve member experience and business profitability.
• Provide product leadership by creating clarity, setting direction, and driving exceptional execution.

Requirements

• 11+ years of experience leading consumer product strategy and execution for high-impact digital products from concept through scale.
• Direct experience growing the top of funnel for lending products such as loans, credit cards, or lines of credit at a major consumer business, with measurable results in application volume, conversion, and CAC.
• Proven ownership of complex product areas with measurable business outcomes, ideally involving growth, monetization, or financial products.
• Experience working with credit bureaus, affiliates, acquisition marketplaces, and Product Marketing on channel strategy.
• Experience building or managing complex consumer financial platforms, high-scale fintech products, or mission-critical decisioning systems.
• Experience making strategic product decisions in highly cross-functional environments involving Engineering, Design, Analytics, Risk, and business partners.
• Strong product intuition supported by data, effective prioritization, and thoughtful tradeoff management.
• Experience simplifying complex customer problems and delivering excellent user experiences.
• Excellent communication and stakeholder management skills, including influence with executive audiences.

Compensation and Benefits

• Base salary: $255,000–$290,000 annually.
• Full-time employees are eligible for a bonus, competitive equity package, and benefits.
• Health, financial, and wellbeing benefits.
• Generous vacation and company-wide paid days off.
• Backup child, elder, and pet care; subsidized commuter benefits for eligible employees.
• Wellness stipend and family planning reimbursement.
• Up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.