Product Manager, Transaction Risk Decisioning

Responsibilities

• Drive strategy to reduce transaction declines and increase purchase volume authorization rates.
• Launch new controls for emerging fraud patterns across money movement rails.
• Redesign risky decline flows to improve recovery for legitimate members while containing bad actors.
• Partner with analysts, data scientists, Compliance, Legal, engineers, operations, platform teams, and member support.
• Improve the quality of risk signals flowing into decision checkpoints.
• Make confusing risk outcomes understandable and actionable for members.
• Design safeguards, fallbacks, and monitoring for new financial products.
• Shape product vision and build alignment across engineering, risk, compliance, and leadership.

Requirements

• 5+ years of experience as a Product Manager.
• Deep expertise in payments risk, including card networks, Visa and Mastercard transaction rules, authorization reason codes, dispute and chargeback frameworks, and decline return codes.
• Experience connecting decisioning logic to revenue outcomes and framing risk tradeoffs in terms of business impact.
• Strong product mindset with the ability to translate complex risk and platform challenges into clear strategy and execution.
• Experience operating in systems with significant policy, operational, and data dependencies.
• Ability to work across member journeys, policy behavior, experiment design, and platform capabilities.
• Strong customer empathy and experience turning user insights into product decisions.
• Strong analytical skills and experience applying machine learning and AI methodologies.
• Experience working in a fast-growing, cross-functional environment.
• Deep curiosity, ownership, and passion for helping members lead healthy financial lives.

Compensation and Benefits

• San Francisco, CA base salary: $183,000–$205,000.
• Chicago, IL base salary: $165,000–$185,000.
• Four days per week in the office and Fridays from home for employees near an office; fully remote program options are also available.
• Backup child, elder, and pet care; subsidized commuter benefits for eligible employees.
• Comprehensive health, financial, and wellbeing benefits.
• Generous vacation policy and company-wide paid days off.
• Community service time, annual wellness stipend, paid parental leave, and family planning reimbursement.