Senior Product Marketing Manager, Trust & Safety

Leads go-to-market strategy, positioning, and adoption for a Trust & Safety product portfolio in a regulated financial-services environment. The role requires 6–10+ years of product marketing experience, including at least 3+ years in regulated financial services, plus strong cross-functional and analytical skills.

About the job

Responsibilities

Own and execute go-to-market strategy for Chime’s Trust & Safety suite, from launch through iteration and scale.
Establish best practices and frameworks for repeatable, high-quality product launches.
Develop clear, differentiated positioning and messaging that drives customer understanding and adoption.
Drive cross-functional alignment across Product, Risk, Brand, Analytics, and Legal to ensure cohesive execution.
Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis.
Improve product adoption, engagement, and retention through data-informed marketing strategies.

Requirements

6–10+ years of experience in product marketing, including at least 3+ years of regulated financial services experience.
Proven track record owning end-to-end go-to-market strategy for products or features.
Strong grounding in product marketing fundamentals, including audience insights, competitive intelligence, targeting, positioning, value propositions, and messaging.
Experience developing acquisition and engagement plans.
Experience partnering cross-functionally with Product, Growth, Risk, Brand, Analytics, Legal, and Compliance.
Ability to lead through influence and drive cross-functional alignment and execution.
Ability to translate complex product capabilities into clear, compelling customer narratives.
Strong analytical mindset with experience using data to inform strategy and measure impact.

Compensation & Benefits

Base salary: $150,000–$208,000 per year.
Eligibility for a bonus, competitive equity package, and benefits.
In-office policy of four days per week, with Fridays from home, for employees near an office; a fully remote program is also available for eligible employees.
Backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
Comprehensive health, financial, and wellbeing benefits.
Generous vacation policy and company-wide paid days off.
Annual wellness stipend.
Up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.
Family planning reimbursement.
Paid time off for supporting local community organizations.

Skills

Go-to-Market Strategy, Product Marketing, Positioning, Messaging, Competitive Intelligence, Audience Insights, Customer Insights, Product Launches, Market Analysis, Data Analytics, Product Strategy, Financial Services