San Francisco, CA
All-in-one recruiting software for ambitious teams
Ashby provides an AI-powered all-in-one recruiting platform with ATS, CRM, sourcing, scheduling, and analytics. It serves startups to enterprises, enabling efficient hiring processes. Trusted by companies like Snowflake, Reddit, and Notion for scaling talent acquisition.
Own Ashby’s startup recruiting content strategy across a new blog, X.com, and partnership resources. The role requires frequent, high-quality writing, strong audience judgment, and the ability to use SEO, AEO, customer insights, and partner context without compromising brand voice.
Builds and maintains scalable customer education—including courses, playbooks, recordings, and tutorials—for a complex recruiting software product. The role requires strong writing, product-learning ability, customer empathy, stakeholder collaboration, and hands-on ownership from scoping through publication.
Lead and grow a team of Solutions Engineers partnering with Account Executives to win mid-market deals at Ashby. Hire, coach, and develop SEs while building scalable processes, enablement, and demo infrastructure for complex SaaS sales motions in talent acquisition.
Lead Customer Education at Ashby, unifying RecOps Consulting, Academy, and Product Enablement under one strategy. Manage teams, build operating models and new programs, partner cross-functionally, and represent externally while staying close to execution.
Support Engineer providing technical troubleshooting, integration support, and customer service for Ashby's recruiting platform. Requires strong technical background in APIs, logs, and scripting plus excellent communication skills to collaborate with engineering and enable the support team.
Founding Commercial Counsel building in-house sales contracting support and scalable processes at high-growth SaaS company Ashby. Primary focus on reviewing, drafting, and negotiating customer and vendor agreements while partnering closely with Sales, Procurement, and cross-functional teams. Requires JD, 6-8 years legal experience (4+ in-house at startup/tech), strong commercial negotiation and business acumen.
Lead and grow a team of Enterprise Solutions Engineers at Ashby, partnering with AEs on complex deals through technical evaluations, POCs, and RFPs. Focus on coaching, building scalable processes, and driving product feedback from field insights in a high-impact revenue role.
Startup Customer Success Manager supporting early-stage customers with independent onboarding via materials, webinars, and documentation. Owns a pooled book of customers for ongoing email/calls, drives retention best practices, and leads key projects on a complex recruiting SaaS platform. Requires 2+ years customer-facing experience with complex products.
Own day-to-day administration, configuration, integrations, and data governance for Ashby's core GTM systems (CRM, marketing automation, revenue tools). Partner with Sales, Marketing, and Customer Success teams to translate requirements into scalable solutions while triaging issues and evaluating new tooling.
Customer Success Enablement Manager partnering with CS leadership to design, deliver, and measure onboarding, training programs, playbooks, and resources that accelerate ramp, improve NRR/expansion, and drive consistent execution for a ~100-person CS organization.
Lead and coach a team of Customer Success Managers at Ashby to drive scalable adoption, retention, and value realization for a large customer portfolio. Requires SaaS leadership experience, operational rigor for building playbooks and systems, cross-functional partnership, and a data-driven, customer-first approach.
Lead and coach a team of Customer Success Managers serving Ashby's largest enterprise customers. Focus on upleveling performance, optimizing processes for adoption, driving cross-functional advocacy, and scaling high-quality outcomes in a rapidly growing B2B SaaS environment.
First dedicated Value Consultant at Ashby responsible for building the value selling motion, leading executive-level impact assessments on strategic deals, and enabling SE and CSM teams on value realization.
Partner with ~60 mid-market B2B SaaS customers ($1.5M+ ARR) to drive adoption, deliver strategic guidance, conduct trainings, and maximize long-term value. Requires 2+ years of CS experience managing complex technical products.
Talent Sourcer responsible for developing and executing innovative sourcing strategies to build high-quality passive pipelines and hire top GTM/Sales talent in a scaling B2B SaaS company. Requires expert SaaS Sales sourcing experience, data-driven optimization, and ability to partner with hiring leaders.
Guide strategic enterprise customers through product adoption and health improvement for a complex B2B SaaS recruiting platform. Manage ~20 high-value accounts while becoming a product expert to drive retention and outcomes.
Engagement Manager responsible for scoping and designing professional services for enterprise deals, creating SOWs, and ensuring smooth handoff from sales to delivery to improve win rates and time-to-value.
Manage full sales cycle for Mid-Market accounts in Eastern/Central time zones, focusing on new logo acquisition with some expansion/upsell. Requires 5+ years full-cycle closing experience and ability to self-source >30% of pipeline.
Design Engineer who both designs and codes production features, improves the design system, and ships to 100k+ weekly users at a scaled recruiting platform.
Manage full sales cycle for Mid-Market accounts in Pacific and Central time zones, focusing on new logo acquisition with some expansion/upsell. Requires 5+ years full-cycle closing experience and ability to self-source >30% of pipeline.
Ashby is seeking a Director to lead the GTM Systems & Tools team, overseeing the revenue tech stack and ensuring efficient operations for Marketing, Sales, and Customer Success. This role involves strategic planning, hands-on execution, and team leadership.
Lead and develop a team of Startup Contract Managers responsible for guiding customers through renewals, pricing conversations, negotiations, and long-term partnership planning. Build scalable processes, operational rigor, and repeatable frameworks to elevate customer experience and organizational effectiveness.
Designs implementation strategies and scopes professional services for enterprise SaaS customers, partnering with sales to close complex deals and ensure smooth handoffs to delivery teams. Requires 5+ years in solutions consulting, professional services, or management consulting with strong process diagnosis skills.
Lead the Support Engineering function at a high-growth SaaS company, partnering with Engineering and Product to reduce escalations, improve supportability, and drive systemic technical improvements. Manage Support Engineering Managers and teams while shaping cross-functional strategy and tooling.
Manages end-to-end implementations for mid-market and enterprise customers in B2B SaaS, handling 15 projects simultaneously with focus on project management, technical proficiency in complex systems, and customer success. Requires strong stakeholder alignment and remote collaboration skills.
Manage full sales cycle for enterprise SaaS accounts (1,000+ employees), focusing on new logo acquisition through inbound/outbound prospecting and closing $100K+ ARR deals. Requires track record exceeding $1M quotas and self-sourcing pipeline in competitive environments.
Manages full sales cycle for enterprise accounts in Eastern/Central time zones, focusing on new logo acquisition via inbound/outbound prospecting. Requires track record exceeding $1M+ quotas selling complex SaaS to large organizations with self-sourced pipeline.
Manage a team of Support Engineers handling complex technical issues, integrations, and escalations in a B2B SaaS environment. Requires technical depth in software engineering or DevOps, strong leadership, and cross-functional collaboration with Engineering.
Provides technical support for Ashby's complex HR software, troubleshooting integrations and workflows for B2B customers while contributing to team improvement projects. Requires strong problem-solving, customer empathy, and B2B support experience in a remote role.
Drive strategy, processes, and data insights for Customer Success to optimize retention, revenue growth, and customer health. Partner with leadership on operations, reporting, and cross-functional alignment in a fast-growth SaaS environment.
Senior designer tackling ambiguous projects, refining design systems, and consulting across product teams for a remote SaaS talent platform. Requires 10+ years desktop SaaS experience, first-principles thinking, and exceptional craft in UI/IA/interaction.
Senior Product Designer at Ashby designs intuitive SaaS for talent teams, owning features from first principles, consulting engineers, and building design systems. Requires 4+ years desktop SaaS experience, strong UI/IA skills, and independent problem-solving.
Staff Platform Engineer builds and scales infrastructure, optimizes compilers and databases, implements deployment tools like canary deploys and feature flags, and ensures reliability with SLOs/SLIs on AWS/Kubernetes. Requires strong coding skills in TypeScript/Node.js and handling diverse infra challenges end-to-end.
Leads a team of 3-5 engineers across specializations, hires more, coaches on high-ownership projects, stays hands-on with coding/debugging, and drives department-wide initiatives to scale unique engineering culture.
Owns end-to-end product features in talent acquisition software, from research and specs to full-stack implementation including scheduling, filters, and offer signing. Thrives in ambiguity, builds reusable abstractions across stack, balances speed/quality.
Senior Product Engineer owns end-to-end product features, from research and specs to full-stack implementation, building intelligent tools for talent acquisition teams at Ashby. Thrives in ambiguity, creates reusable abstractions, and balances speed with high quality.