Upstart
AI lending marketplace for banks and consumers
Upstart builds an AI lending platform that partners with banks and credit unions to originate personal loans, auto loans, and HELOCs using non-traditional variables like education and job history for underwriting. It serves consumers seeking affordable credit and lenders aiming to approve more borrowers at lower loss rates. The platform automates over 90% of loans, enabling instant approvals and expanding credit access.
Sr Manager, Product Quality Oversight
Lead and build a new Product Quality function for Upstart Bank, designing quality frameworks, governance, and oversight for lending products and servicing workflows. Requires 8+ years in consumer lending quality/compliance and 3+ years managing teams.
Product Quality Manager
Lead Upstart’s secured lending quality control program across origination, servicing, and collections. Oversee QC sampling, regulatory compliance, root cause analysis, and executive reporting for mortgage and auto products.
Senior Manager, Technology Risk
Lead second-line technology and information security risk oversight for a de novo national bank, establishing the 2LOD technology risk framework and providing independent oversight of IT, cybersecurity, and cloud infrastructure.
Senior Manager, Vendor Management
Lead and build the first-line vendor oversight function for secured lending products, managing critical third-party relationships, risk tiering, performance monitoring, and regulatory-ready documentation.
Director, Compliance & Control Oversight - Growth
Leads first-line compliance and controls for Upstart’s growth engine, overseeing acquisition channels, marketing programs, partner relationships, and product launches for regulatory and fair lending risk. Requires 7+ years in consumer lending compliance with deep knowledge of UDAAP, Reg B, CAN-SPAM, and TCPA.
Senior Director, Operational Excellence
Build and lead Operational Excellence functions covering issue management, complaints, identity theft, credit disputes, and quality control. Drive strategy, governance, and continuous improvement across lending operations in a regulated fintech environment.
Lead Counsel, Corporate and Banking
Lead corporate governance and regulatory compliance for an OCC-chartered national bank, advising on board processes, affiliate transactions, and federal banking regulations. Requires JD, active bar membership, and 7+ years of banking or financial services legal experience.
Senior Software Engineer, Pricing
As a Senior Software Engineer on the Core Pricing team, you will design and implement highly scalable, low-latency services that convert ML underwriting outputs into accurate risk and profitability measures, playing a critical role in evolving Upstart’s loan pricing systems.
Lead Legal Counsel, Lending Partnerships
As Lead Legal Counsel, Lending Partnerships, you will provide legal and strategic advice for the Lending Partnerships business, handling commercial, business development, and transactional legal matters. This role involves drafting and negotiating complex B2B SaaS agreements and other commercial agreements, while assessing and mitigating legal risks.
Principal Applied Scientist
As a Principal Applied Scientist, you will define the technical direction for offer optimization and conversion modeling systems, working across teams to integrate models and optimization systems. This role involves structuring ambiguous problems, designing solutions, and providing technical oversight to ensure a coherent long-term vision.
Senior Software Engineer
As a Senior Software Engineer on the Home Lending Borrower Experience team, you will build and improve borrower-facing systems, own production quality, and lead technical design and implementation for multi-quarter projects.
Senior Human Resources Business Partner
As a Senior HR Business Partner, you will support Operations and Risk teams, focusing on manager coaching, performance management, employee relations, and team effectiveness. You will contribute to company-wide People programs and initiatives.
Operations Manager, Auto Loan Processing
The Operations Manager, Auto Loan Processing will lead the Auto Loans Onboarding team, overseeing daily operations, managing team production, and ensuring target KPIs are met. This role involves developing strategies for performance optimization and providing leadership and mentorship to associates and associate managers.
Senior Product Manager, ASPL
Drive the strategy and execution for Upstart's Auto Secured Personal Loans (ASPL) product. Lead cross-functional teams to increase conversion, remove friction, and onboard capital while ensuring regulatory compliance.
Senior Software Engineer - Partner Integrations and Origination Platform
Design and build scalable backend services and platform infrastructure for loan origination workflows across products and lending partners. Own systems through the full lifecycle including design, deployment, monitoring, and on-call support.
Senior Security Engineering Manager, Product Security
Lead a team of security engineers scaling secure-by-design practices across application, infrastructure, offensive, and product security. Partner with engineering and risk leaders to reduce systemic risk and improve security posture of customer-facing products and cloud-native services.
Senior Security Engineering Manager, Enterprise Security
Lead and mature security engineering programs across enterprise security, security operations, and detection engineering. Manage a team of security professionals while building proactive controls, improving detection/response, and driving cross-functional risk reduction initiatives.
Senior Engineering Manager, Cash Line
Lead a team of ~10 engineers building and scaling Upstart’s first in-house revolving credit product. Establish execution systems and partner with Product and Design to deliver complex roadmap initiatives.