Senior Product Manager, Payments
Own strategy and execution for a scalable payments platform that improves payment success and borrower outcomes. The role requires 5+ years of product management experience, financial-product expertise, quantitative decision-making, and strong cross-functional partnership.
About the job
Responsibilities
- Own product strategy and execution for Payments within the Servicing organization.
- Identify causes of payment failures and lead solutions that improve payment success and borrower outcomes.
- Improve understanding of borrowers’ ability to repay, including thoughtful use of third-party data sources.
- Shape a scalable Payments platform that enables teams across the company to build payment capabilities.
- Balance near-term business impact with long-term investment in reusable platform primitives, technical debt reduction, and new development.
- Partner with Engineering, Data Analytics, Machine Learning, Design, Compliance, and Servicing product leaders.
- Define priorities, success metrics, and a roadmap connecting platform leverage to borrower and business outcomes.
Requirements
- 5+ years of product management experience owning strategy, roadmaps, metrics, and delivery for a technical, transactional, or customer-facing product.
- Experience with payments, money movement, loan servicing, billing, or a related financial product.
- Experience using quantitative analysis to diagnose product problems, evaluate tradeoffs, and guide decisions.
- Experience partnering with Engineering and cross-functional teams to deliver products, systems, or platform capabilities.
Nice-to-haves
- Experience building or scaling platforms used by internal product or engineering teams.
- Experience increasing leverage from existing systems to drive business impact.
- Experience in consumer finance, fintech, or another regulated industry.
- Experience working with machine learning.
- Experience balancing near-term customer or business outcomes with longer-term platform investment.
- Familiarity with thoughtful use of generative AI in product development, decision-making, or customer experiences.
Compensation and Benefits
- United States anticipated base salary range: $162,100–$224,500 USD.
- Canada anticipated base salary range: $153,000–$190,000 USD.
- Target bonuses, equity compensation, and annual equity grants.
- Retirement benefits with company match, subject to local plan terms.
- Health coverage, income protection, paid time off, family and parental leave, wellness and productivity allowances, employee assistance resources, and financial wellness support.
Skills
Product Strategy, Product Roadmap, Payments, Money Movement, Loan Servicing, Quantitative Analysis, Platform Products, Machine Learning, Data Analytics, Compliance
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