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UpstartUpstart

Senior Underwriting Manager, Home Lending

Leads and develops a residential mortgage underwriting team while serving as a subject matter expert on complex borrower scenarios and credit decisions. The role requires 7+ years of mortgage underwriting experience and 3+ years of people leadership in a regulated lending environment.

About the job

Responsibilities

  • Lead, coach, and develop a high-performing team of mortgage underwriting professionals delivering accurate, timely, and consistent credit decisions.
  • Serve as a subject matter expert in residential mortgage underwriting, including complex borrower scenarios, income, assets, credit, collateral, debt-to-income calculations, and exceptions.
  • Ensure underwriting decisions comply with credit policy, investor guidelines, and regulatory requirements.
  • Partner with Credit Strategy to interpret and operationalize credit policy, resolve complex questions, and inform future policy decisions.
  • Monitor underwriting performance, quality results, exception trends, and recurring issues to improve decision quality and the borrower experience.
  • Establish escalation and decision-making practices for complex or ambiguous loan scenarios.
  • Partner with Product and Engineering to improve underwriting workflows, tools, and technology.
  • Collaborate with Risk, Compliance, Operations, and other stakeholders on underwriting-impacting changes.
  • Develop underwriting talent through coaching, knowledge sharing, and training.

Requirements

  • 7+ years of residential mortgage underwriting experience, including complex borrower scenarios.
  • 3+ years of people leadership experience managing mortgage underwriters or underwriting teams.
  • Experience evaluating borrower income, assets, credit, collateral, and debt-to-income calculations.
  • Experience applying conventional mortgage underwriting guidelines and credit policies to loan decisions, complex scenarios, and exceptions.
  • Experience interpreting and implementing mortgage credit policy, investor guideline, or underwriting requirement changes.
  • Experience partnering with Credit, Risk, Compliance, or similar stakeholders in a regulated mortgage lending environment.

Nice-to-haves

  • Deep knowledge of the residential mortgage origination lifecycle, including processing, underwriting, closing, and post-closing.
  • Knowledge of agency, investor, and regulatory requirements for residential mortgage underwriting.
  • Experience underwriting home equity products, including HELOCs.
  • Experience using underwriting quality, performance, and exception data to identify trends and improve decisions.
  • Experience partnering with Product and Engineering on underwriting workflows, decisioning tools, or lending technology.
  • Ability to translate complex credit policies and guidelines into clear team guidance.
  • Experience leading teams through significant credit policy, product, or technology changes.

Compensation and benefits

  • Anticipated base salary: $104,800–$145,000 USD.
  • Target bonuses, equity compensation, and benefits including medical, dental, vision, wellness resources, retirement plans with company match, employee stock purchase plan, health savings account contributions, life insurance, disability coverage, paid time off, and family and parental leave.

Skills

Mortgage Underwriting, Credit Policy, Investor Guidelines, Income Analysis, Asset Analysis, Credit Analysis, Collateral Analysis, Debt-To-Income Analysis, Helocs, Risk Management, Regulatory Compliance, Underwriting Quality, Mortgage Origination, Decisioning Tools

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