New York, NY
AI-powered platform for independent travel advisors
Fora builds a host travel agency platform that gives independent travel advisors AI-enabled tools, training, and community to run personalized trip booking businesses. It serves travel entrepreneurs scaling client services through advisor portals, booking workflows, and financial systems. The platform supports over 15,000 advisors with modern infrastructure for operations and AI agents.
Leads product marketing and integrated go-to-market strategy across Fora’s advisor-facing products, translating customer research into positioning, launches, and adoption campaigns. The role requires 8+ years of product marketing experience, strong cross-functional leadership, analytical skills, and AI fluency.
Owns complex flight-support escalations, service quality, SLAs, training, knowledge management, and operational improvements for travel advisors. Requires 5+ years of Sabre or GDS experience, strong customer-service and process-improvement skills, and NYC availability.
Leads the development of Fora’s consumer and product insights capability, combining qualitative and quantitative research, experimentation, and AI-enabled tools. The role requires 12+ years of research experience, team-building experience, and the ability to translate customer and behavioral data into actionable business recommendations.
Leads a cross-functional Finance engineering team building reliable systems for booking ingestion, financial ledgers, reconciliation, supplier payments, and collections. Requires engineering management experience in consumer fintech, deep web systems experience, strong technical judgment, and a record of developing teams.
Leads multiple cross-functional engineering teams building Fora’s finance platform, overseeing architecture, delivery, reliability, and people development. Requires substantial web development experience, fintech leadership experience, and experience managing managers.
Supports the Chief Product & Technology Officer through executive communication, calendar and travel management, cross-functional coordination, and operational systems. The role requires 3–6 years supporting senior leaders, strong judgment and discretion, daily AI-tool proficiency, and four days per week in New York City.
Founding Director of Sales to build Fora's outbound sales organization from the ground up while leading the existing inbound team. Hire, coach, and develop Account Executives and BDRs; design strategy, playbooks, compensation, and enablement programs to drive GMV growth in a high-growth travel tech company.
Manage day-to-day cruise operations and booking portal workflows for a travel tech platform. Lead projects, optimize processes, analyze performance data, and collaborate cross-functionally to scale the cruise business while ensuring excellent advisor and customer experiences. 3-5 years operations or project management experience required.
Director-level individual contributor owning Fora's end-to-end traditional SEO and emerging Generative Engine Optimization (GEO) strategy. Builds technical foundations, AI agents/automation, measurement frameworks, and cross-functional partnerships to drive organic traffic, advisor acquisition, and bookings.
Director of Advisor Relations to own retention, experiences, recognition programs, and sentiment for Fora X, the community of highest-value travel advisors. Requires 10+ years in travel/hospitality/member experience with proven track record building/scaling high-impact programs that drive commercial outcomes.
Growth Marketing Manager responsible for identifying, testing, and scaling advisor acquisition channels and experiments at Fora, a travel advisor platform. Requires strong experimentation, incrementality measurement, AI workflow expertise, and analytical skills to drive high-quality, long-term business growth.
The Advisor Engagement & Enablement Manager designs and facilitates training programs, workshops, and learning experiences to help travel advisors build and grow successful businesses. Requires 3-5 years professional experience including 2+ years as a travel advisor, plus strong facilitation, coaching, and relationship-building skills.
Senior Product Designer embedded with product teams to design the Fora Portal SaaS platform for travel advisors. Lead end-to-end design, research, and design system contributions for onboarding, CRM, booking, and business tools.
Lead the launch and operation of a new adventure travel agency powered by Fora's AI platform. Build and mentor a team of independent travel advisors, drive revenue growth through bookings and partnerships, define strategy, and create scalable playbooks for future verticals. Requires 5-7 years experience with P&L ownership and passion for travel.
Lead payments operations for a travel marketplace platform, owning booking ingestion, commission tracking, advisor payouts, and cross-functional partnerships with Finance, Product, and Engineering. Requires 8-12 years operational leadership experience, strong analytical skills, and a track record driving process improvements and automation at scale.
Build and lead Fora's new agency business line from the ground up. Own agency onboarding, implementation, account management, strategy, and eventually the full agency portfolio P&L and GM leadership. Requires deep travel agency experience, P&L ownership, and entrepreneurial mindset.
Own high-value sales for experienced travel advisors and agencies, managing complex transitions, outbound conference strategy, and the full sales cycle for $300K-$2M+ books of business. Requires 5-10+ years travel industry sales experience and an established advisor network.
Lead booking operations support for a travel tech platform, serving as escalation point for complex advisor inquiries while managing a global contractor team, driving process improvements, and partnering cross-functionally to reduce support volume. Requires 3-5+ years support/ops experience with leadership background.
Support Specialist providing prompt, empathetic help to travel advisors across booking, account, finance, and experience queues. Requires 1-2 years customer support experience, strong metrics performance, and comfort with technical tools; NYC-based.
Lead and mentor a cross-functional sprint team building web experiences, CMS, landing page tooling, and design systems for a high-growth travel platform. Requires 4+ years engineering management and 8+ years web development experience.
Lead and grow the Platform team responsible for infrastructure, CI/CD, observability, and developer experience. Manage engineers, set technical direction, and drive platform scalability in a fast-paced startup.
Founding international sales leader responsible for driving advisor acquisition across global markets, managing a BDR team, and building sales processes from the ground up. Requires 4+ years sales experience and 1+ years of team management.
Drive operational systems, launch readiness, and process scaling across Product, Support, and Engineering at a high-growth travel tech startup. Own tooling, AI integration, and cross-functional programs to support a 24/7 global operation.
Oversee booking ingestion and commission payouts for a travel tech platform. Lead process improvements, automation, and a team while partnering cross-functionally with Product, Engineering, and Operations.
Founding player-coach role building business strategy and sales management for top-performing travel advisors. Manage high-value advisor portfolio with strategic coaching while designing scalable playbooks, processes, and team infrastructure.
Senior/Staff Full Stack Engineer building and scaling AI-driven products including agent orchestration, MCP tooling, evaluations, and observability for a travel tech platform. Requires 5+ years full-stack experience with React and Python/Django plus hands-on LLM production work.
Senior/Staff Backend Engineer building and scaling AI-driven products including MCP tools, agent orchestration, evaluations, and observability for non-deterministic LLM systems on a Django backend.
Senior/Staff Backend Engineer building and scaling the advisor portal, booking systems, and integrations for a travel tech platform. Requires 5+ years backend experience with strong Python skills.
Senior Data Analyst embedded with Growth, Sales, and Acquisition teams to improve marketing measurement, run experiments, build data models, and drive GTM decisions using SQL, BigQuery, and dbt.
Senior/Staff Full Stack Engineer building consumer-facing web applications for travel advisors, including onboarding, booking, and itinerary management. Requires 5+ years frontend and 3+ years backend experience with React/Vue/Angular.
Seasoned frontend engineer building the core Advisor Experience platform, including onboarding, travel booking tools, and client management features using modern web frameworks.
Operational role focused on onboarding new travel advisors using no-code/AI tools to automate workflows and improve processes. Requires 1-2 years experience in operations or customer success and strong attention to detail.
Deliver high-touch support for Fora X advisors, handling escalations, metrics, and process improvements in a fast-paced tech environment. Requires 3-5 years support/ops experience and strong communication skills.
Senior/Staff Full Stack Engineer building and maintaining advisor payment systems, including booking ingestion, commissions, payouts, and fintech integrations. Requires 5+ years frontend and backend experience with React/Vue/Angular and Python frameworks.
Senior/Staff Backend Engineer building and scaling advisor payment systems, including booking ingestion, commission collection, payouts, reconciliation, and fintech integrations using Python and distributed systems.
Senior PM leading data products and AI agents for advisor platform. Owns strategy for CRM, recommendations, automation, and data intelligence features impacting productivity and revenue.
Early-career graduate program placing participants on the Product Operations team to build workflows, automation, and internal tools that scale a high-growth travel tech startup.
Maintain and optimize Sidekick, Fora's AI advisor support chatbot. Design QA systems, manage content/knowledge bases, build testing frameworks, and partner cross-functionally to deliver high-quality conversational experiences.
Senior Analytics Engineer to own analytics transformation layer, data models, and metrics. Build trusted data foundations using dbt and modern warehouses to power insights for stakeholders across the company.