The Wolf Graduate Program
Early-career graduate program placing participants on the Product Operations team to build workflows, automation, and internal tools that scale a high-growth travel tech startup.
About the job
Key Responsibilities
- Build and optimize operational workflows, internal tools, and automation systems using tools like AI, Zapier, and Retool
- Drive process improvements and measurable enhancements to key business operations and advisor experience
- Support go-to-market planning and cross-functional project management for product launches and strategic initiatives
- Manage advisor support operations while maintaining quality standards and identifying optimization opportunities
- Create and maintain internal documentation, Help Center content, and knowledge management systems
Requirements
- Bachelor’s Degree in Business, Economics, Finance, Engineering, Statistics, Applied Math or Data Science
- Proactive mindset with a strong ability to spot operational inefficiencies, diagnose process gaps, and independently drive improvements from idea to implementation
- Demonstrated track record of starting something and making it happen
- An ability to juggle multiple priorities in a fast-paced, dynamic environment with a strong bias for action
- Intellectually curious and growth mindset
- A true team player, good collaborator, and trustworthy colleague
- Interested in travel and startups
Compensation & Benefits
- Annual salary is $90k + equity
- Unlimited vacation
- Health Insurance (including an option completely covered by Fora HQ)
- Dental & Vision Insurance
- Wellhub Memberships
- 401k plan with company match
- Commuter Benefits
- Supplemental Life Insurance
- Stock Options
Skills
Zapier, Retool, AI Automation, Workflow Automation, Process Improvement, Cross-Functional Project Management, Internal Tooling, Documentation, Knowledge Management
Similar jobs
Product Operations jobs
Miter
San Francisco, CAOwns high-volume customer data migrations and setup operations for payroll, benefits, and demographic implementations. The role requires strong spreadsheet and data-validation skills, process-building experience, proactive client communication, and comfort using AI and automation.
Fortuna Health
New York, NY
Early operations role at Fortuna Health processing Medicaid applications, providing consumer support, identifying product improvements, and collaborating with engineering to scale operations across states. Ideal for recent grads with strong analytical skills, attention to detail, and a product-oriented mindset.
Bilt Rewards
New York, NY
Own the resident and property-manager experience for a multifamily rentals platform by testing end-to-end journeys, analyzing product signals, managing quality issues, and translating partner feedback into prioritized improvements. Requires 2+ years in product, analytics, QA, consulting, or a related field.
Parafin
San Francisco, CA
Supports merchants by resolving payment and servicing issues, handling disputes and fraud monitoring, and improving operational processes. Requires 2+ years of loan servicing experience and strong knowledge of payments, ACH failures, and chargebacks.
Ramp
New York, NY
Own product operations for a meaningful fintech product area by combining customer insight, analytics, process development, launch support, and partner operations. Requires at least two years in product, product operations, or strategy and operations, plus SQL and cross-functional execution experience.