Latest Product Operations jobs
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Operationalize AI agents for customer care by developing procedures, evaluating bot quality, analyzing performance metrics, and driving improvement with Product, Engineering, QA, and vendors. Requires 3–5 years of relevant experience, strong analytical skills, and comfort with APIs and technical documentation.
Leads Finance’s Procure to Pay processes and the full-lifecycle Oracle Fusion Cloud ERP implementation, including process design, configuration, migration, testing, go-live, and optimization. Requires extensive financial systems experience, Oracle Fusion expertise, and the ability to manage cross-functional stakeholders, vendors, controls, and delivery.
Own recovery operations for an AI product serving enterprise CPG brands, using SQL and operational analysis to improve deduction outcomes, guide product requirements, and communicate performance to customers. The role requires 4+ years in product operations, analytics, revenue operations, consulting, or a similar data-heavy function.
Supports merchants by resolving payment and servicing issues, handling disputes and fraud monitoring, and improving operational processes. Requires 2+ years of loan servicing experience and strong knowledge of payments, ACH failures, and chargebacks.
Own the resident and property-manager experience for a multifamily rentals platform by testing end-to-end journeys, analyzing product signals, managing quality issues, and translating partner feedback into prioritized improvements. Requires 2+ years in product, analytics, QA, consulting, or a related field.
Leads and scales PermitFlow’s Product Operations function, establishing planning, launch, quality, feedback, and measurement systems while managing a team. Requires 8+ years in product or operations leadership, strong AI fluency, and experience operating in complex, high-growth environments.
Own the daily quality and operations loop for Bilt’s AI concierge across multiple product surfaces. The role requires strong diagnostics, cross-functional communication, experience with conversational AI, and comfort reviewing code and editing structured files.
Own insurance taxonomy policies, database health, quality standards, and process improvements for a healthcare marketplace. The role requires 5+ years of U.S. healthcare insurance experience, strong analytical skills, and cross-functional partnership with product, engineering, operations, and analytics teams.
Leads pharmacy benefits pricing strategy, repricing analysis, RFP responses, and pricing-related negotiations for enterprise clients. Requires a bachelor’s degree and 10+ years of experience in pharmacy benefits RFPs, contracts, pricing, and rebate guarantees.
Leads product strategy and operations by building operating systems, customer-feedback mechanisms, metrics, and cross-functional processes that improve product execution and measurable user impact. Requires 6–8+ years of relevant experience and strong data-driven alignment skills.
Supports the Head of Open Science by operationalizing policy, managing initiatives and external intake, coordinating stakeholders, and improving documentation and workflows. Requires a bachelor’s degree or equivalent, 3–6 years of relevant experience, and familiarity with open science ecosystems.
Own and evolve SOLIDWORKS PDM and manufacturing-system processes for a hardware organization, including release control, configuration management, and PDM-to-Odoo integration. The role requires 5+ years of PDM/PLM administration and strong scripting or integration skills.
Own product operations for enterprise housing products, translating requirements into workflows, coordinating launches and implementations, and driving post-launch improvement. The role requires strong cross-functional execution, documentation, analytical judgment, and customer feedback synthesis.
Provides advanced customer and carrier-partner support, resolves product issues, manages escalations and queues, and improves operational processes. Requires 3–7 years of relevant experience, strong communication, analytical ability, and experience coaching teammates.
Analyzes and improves CRM systems, workflows, data quality, and tooling for customer experience teams. The role requires a master’s degree and at least two years of CRM platform, process optimization, data management, and reporting experience.
Develops and leads training and enablement programs for Operations teams, translating business needs into scalable curricula and learning content. Requires 3+ years of training or enablement experience, instructional design expertise, data analysis, and cross-functional stakeholder management.
Own federal and state tax updates for Cash App’s tax software, translating tax-law changes into product requirements, code updates, testing, and launches. The role requires tax software experience, strong organization, code literacy, and a related bachelor’s degree.
Leads strategy, planning, and operational initiatives for a global product business, partnering with senior Product, Engineering, GTM, and Finance stakeholders. Requires 7+ years in strategy, business operations, analytics, technology, or management consulting, plus strong cross-functional leadership and analytical skills.
Leads a regional team of Payments Performance Strategists supporting sales, customer success, product development, and strategic customers across Southeast Asia and Greater China. Requires 10+ years of relevant experience, people-management expertise, and fluency in English and Mandarin.
Own Juno’s product operating system and launch processes while supporting customers, investigating product issues, and translating recurring friction into actionable product insights. The role requires 3+ years in product operations, program management, support, or a related analytical customer-facing function.
Leads global educational programs that onboard, develop, and help Airbnb hosts grow their businesses. The role requires 12+ years of strategic or program leadership experience, strong analytics and communication skills, and expertise creating learning experiences for global adult audiences.
Leads the operational engine for lifecycle messaging across campaign execution, deliverability, automation, governance, and multiple channels. Requires 8+ years in marketing or CRM operations and 3+ years developing and leading teams, with deep CRM platform expertise.
Technical individual contributor bridging Product Engineering, Deployments, GTM, and Operations. Solves critical problems with data pipelines, metrics, deployments, and data labeling. Requires 3+ years experience, technical aptitude, and cross-functional skills.
Own customer implementation and go-live operations for Athelas Air (EHR), translating clinical workflows into technical requirements and scalable launch processes. The role partners across Product, Engineering, and customer-facing teams and requires 5+ years of SaaS or HealthTech operations experience.
Product Operator partnering with the Chief Product Officer to drive high-leverage, cross-functional initiatives, improve product operations, and translate strategy into execution. Requires 2–5 years in a high-performance analytical or operating environment and strong influence, communication, and problem-solving skills.
Leads delivery and product analysis for Okta’s Growth & Talent people-technology portfolio, integrating Greenhouse, Cornerstone, and Workday across talent processes. Requires deep HRIS expertise, multi-system delivery leadership, stakeholder management, and substantial professional experience.
Leads strategy, configuration, testing, and optimization of Workday Payroll, Absence, and Time Tracking programs, partnering with People, Payroll, Finance, and IT stakeholders. Requires 7+ years of Workday configuration experience and strong reporting, testing, and stakeholder-management skills.
Leads global marketing planning, investment allocation, capacity modeling, and AI-driven workflow transformation. The role requires deep B2B SaaS or enterprise technology experience, hands-on agent workflow expertise, and the ability to drive sustained adoption across a large matrixed organization.
Manages cross-functional marketing campaigns, launches, and operational projects from planning through delivery, coordinating stakeholders, timelines, risks, and execution. Requires at least 2 years of B2B marketing project experience and proficiency with project-management tools.
Leads APAC product strategy and operations by guiding roadmap and resource decisions, driving cross-functional initiatives, and monitoring business performance. Requires 7+ years in strategy, business operations, analytics, or management consulting and strong senior stakeholder management.
Leads SaaS pricing and packaging strategy across GitLab’s portfolio, including AI and usage-based offerings. The role requires strong financial modeling, analytical problem-solving, business intelligence, and cross-functional influence with senior stakeholders.
Executive-level operator partnering with the CTO and CPO to govern the Product and Technology portfolio, improve decision velocity, and translate strategy into predictable execution. Requires 12+ years of technology strategy, product or technology leadership, business operations, or consulting experience with strong technical and executive communication fluency.
Owns the systems, processes, reporting, and cross-functional cadences connecting Product, GTM, and Revenue Operations. The role requires 7+ years of relevant experience, strong B2B SaaS expertise, and the ability to build product operations from scratch.
Own product operations for a meaningful fintech product area by combining customer insight, analytics, process development, launch support, and partner operations. Requires at least two years in product, product operations, or strategy and operations, plus SQL and cross-functional execution experience.
The manager will help UK and European financial-services customers design, deploy, and operationalize AI risk evaluations and guardrails. The role requires 3–6 years of controls, risk, assurance, audit, compliance, or regulated-industry consulting experience, with strong stakeholder and project-management skills.
Product Operations Specialist partnering with Bill Pay team to reduce customer friction in accounts payable workflows. Own voice-of-customer feedback loops, translate insights into product requirements, own feature launches, and directly ship UX improvements using AI tools.
Leads product operations as a strategic partner to the Chief Product Officer, overseeing metrics, planning cadences, executive communications, and cross-functional initiatives. Requires executive-facing experience, strong analytical and presentation skills, and exceptional project organization.
Supports Celonis Academy learners, administers the LMS, and builds automated and AI-driven workflows using Make and Celonis Action Flows. The role suits an enrolled or recently graduated student with a technical or analytical degree, automation interest, API knowledge, and strong English communication skills.
Leads the creation and scaling of Anthropic’s global go-to-market programs function, including playbooks, content governance, cross-functional coordination, and performance measurement. Requires extensive B2B GTM program-building experience and strong collaboration across revenue functions.
Leads delivery for Okta’s Workday Experience & Rewards portfolio, coordinating complex initiatives across HCM, compensation, benefits, equity, and total rewards systems. Requires 10+ years of related experience, strong stakeholder leadership, and expertise in multi-system delivery and Agile execution.
The Resource Manager will own intake, prioritization, staffing, and capacity planning for Business Marketing’s creative and integrated marketing portfolio. The role requires 7+ years of relevant experience, strong business judgment, systems thinking, and the ability to manage constrained resources across a matrixed organization.
Leads architecture, configuration, integrations, governance, and lifecycle management for Cloudflare’s Oracle Fusion and Zip procurement ecosystem. The role requires 10+ years of Oracle Procurement experience, including at least five years with Oracle Fusion Procurement, plus strong S2P and integration expertise.
Owns administration, configuration, integrations, and automation for finance enterprise applications, particularly Zip and NetSuite. The role requires deep source-to-pay and accounting-process expertise, systems implementation experience, and familiarity with AI agents, middleware, testing, and production support.
The Product Operations Manager drives operational excellence across product lines by analyzing customer feedback and product usage, building dashboards, improving processes, and aligning product, engineering, and field stakeholders. Requires 6+ years in business or data analysis and strong SQL, reporting, and communication skills.
Owns high-volume customer data migrations and setup operations for payroll, benefits, and demographic implementations. The role requires strong spreadsheet and data-validation skills, process-building experience, proactive client communication, and comfort using AI and automation.
Leads product risk assessments and safety policy for new AI features, partnering with product, engineering, legal, and Safeguards teams to identify misuse and unintended harms and drive mitigations. Requires technical fluency, responsible AI expertise, strong risk evaluation capabilities, and program management skills.
Leads HighLevel’s product adoption strategy, using customer and product data to improve activation, engagement, retention, and expansion. Requires 12+ years across product strategy, growth, product management, or operations, plus strong analytical, roadmap-influence, and cross-functional leadership experience.
Owns conventional weapons policy for AI safeguards, translating weapons-systems expertise into threat models, evaluations, guardrails, detection systems, and enforcement practices. The role requires deep applied weapons expertise, policy-writing ability, legal understanding, and cross-functional communication.
Analyzes lifecycle and product-system requirements across mobile, web, email, and in-app experiences, translating them into reusable system components, interface specifications, prototypes, and implementation guidance. The role collaborates with Product, Engineering, Data, and Marketing and validates accessibility and quality.
Leads the strategy, roadmap, integration, and scaling of enterprise systems supporting fleet service operations. The role requires deep SAP EAM/PM and field service expertise, cross-functional leadership, and experience delivering scalable operational processes and measurable efficiency improvements.