Dallas, Texas
All-in-one sales and marketing platform for agencies
HighLevel builds a white-label SaaS platform combining CRM, lead capture via landing pages and forms, multi-channel follow-ups with SMS/email/voice, appointment scheduling, payments, and analytics. It serves marketing agencies, SMBs, and entrepreneurs to streamline operations, reduce tool sprawl, retain clients, and scale revenue. The platform emphasizes AI features and agency-focused white-labeling for profitability.
Leads US benefits, 401(k), leave, wellness, and multi-state employment compliance operations as a senior individual contributor. The role requires 8+ years of experience, advanced ERISA and fiduciary knowledge, strong cross-functional judgment, and a focus on employee experience and scalable governance.
Advises Spanish-speaking customers on software-driven business growth and leads implementation, integration, migration, onboarding, and adoption initiatives. Requires at least two years of relevant customer success, implementation, consulting, or technical support experience plus strong communication, analytical, and platform integration skills.
Leads the Trial Experience team, coaching customer-facing employees, managing KPIs, improving processes, and handling escalations to drive successful customer trials. Requires substantial people-management experience in SaaS or product-led growth environments and strong technical, analytical, and communication skills.
Evaluate and improve AI-powered workflows and outputs for customer advisors in ORA platform. Review pre/in/post-call AI content, classify failure modes, refine prompts and knowledge bases, surface trends, and partner with engineering on fixes. Requires 2+ years QA/support/AI eval experience, LLM understanding, and self-learning mindset.
Coordinate logistics for local chapter launches, events, and community programs at HighLevel. Support volunteer leaders, track metrics, manage vendors and documentation while ensuring operational consistency. Requires 1-3 years experience in events or community ops, strong organization, and up to 30% travel.
Staff Data Scientist defining company-wide standards for experiment design, causal inference, and statistical analysis to drive trustworthy product decisions in a fast-paced multi-product SaaS environment. Requires 9+ years experience with online experiments, strong applied statistics, and practical causal inference.
Lead a team of analytics engineers building the semantic metrics layer and scalable data models that power company-wide decision making, reporting, experimentation, and AI products. Requires 11+ years analytics engineering experience including 3+ years managing technical teams, deep SQL and DBT/Snowflake expertise, and strong cross-functional stakeholder skills.
Design Program Manager partnering with Product Design leadership to build lightweight operating systems, cadences, and engagement models that improve planning, reviews, launch readiness, and cross-functional coordination while preserving speed in a high-growth environment. Requires 7+ years in design/program/product operations and deep product design understanding.
Affiliate Manager responsible for recruiting, managing, and growing the HighLevel affiliate program through prospecting, personalized strategies, KPI tracking, and collaboration with sales/marketing teams. Requires 2-5 years in digital marketing, sales, or business development with knowledge of social media, SEO, and funnel building.
Senior Manager of Product Design leading a team of 8 designers on core platform, native mobile, and design system work for a B2B SaaS platform. Requires 9+ years product design experience including 3+ years managing distributed teams, exceptional visual and interaction craft, and experience evolving design systems.
Sr. UX Researcher at HighLevel responsible for elevating product UX through competitive research, usability audits, user feedback synthesis, and partnering with Product/Design to drive intuitive, consistent experiences across the platform.
Lead the creation and production of high-quality video content for marketing, product education, events, and social media at HighLevel. Leverage AI tools and build AI workflows to accelerate ideation, editing, repurposing, and asset management while maintaining brand standards and driving customer adoption.
Lead design strategy, execution, and design-system adoption for a strategic product portfolio at HighLevel. Own vision, craft quality, team leadership, and cross-functional alignment for growth, commerce, and platform experiences.
Manages and scales a remote certification program and team of specialists, overseeing proctoring operations, curriculum updates, and quality controls for a SaaS platform. Requires 8 years experience with 5+ years in certification/customer training and 2+ years managing remote teams.
Manages and scales a global remote community team, overseeing engagement strategy, KPIs, moderation, and customer advocacy across major platforms while partnering with product and marketing teams.
Lead and mentor a high-performing integrated marketing team, driving strategic marketing initiatives across various channels. This role focuses on leveraging AI tools and data-driven insights to optimize campaign performance and customer journeys within the HighLevel ecosystem.
Strategic HR leader partnering with GTM executives on talent strategy, org design, performance management, employee relations, and change initiatives in a high-growth remote environment. Requires 15+ years HRBP experience with senior leaders and global teams.
Engage and nurture SaaS prospects pre-trial via demos, Zoom consultations, and multi-channel support to drive conversions to paid customers. Requires technical aptitude, communication skills, and bachelor's degree or equivalent SaaS experience.