Quality Analyst II
GoHighLevelUnited States
Evaluate and improve AI-powered workflows and outputs for customer advisors in ORA platform. Review pre/in/post-call AI content, classify failure modes, refine prompts and knowledge bases, surface trends, and partner with engineering on fixes. Requires 2+ years QA/support/AI eval experience, LLM understanding, and self-learning mindset.
Salary not listedRemote2+ YOEQA Engineering